베스트 웨스턴 플러스 리버 이스케이프 인 & 스위트(Best Western Plus River Escape Inn Suites)

Dirty. Outdated rooms. Horrible service at reception. Dirty room with an awful moldy smell. Shower head and bathroom vanity could use some deep cleaning. Never had room cleaning during our stay. The breakfast was below average, however, the old lady in the breakfast area was very helpful and polite (the only person out of all the staff we interacted with) The location was good, nearby little shops and restaurants. Overall, it was a very unpleasant 4 day stay. Im not sure if this review will help improve the service at this property. However, at least it could help others get mentally prepared with what they will encounter.

We checked in a few minutes past 5. Our room was not ready. Two ladies were cleaning it. Waited 20 minutes to get in room.

Wonderful place to stay especially if you have a room facing the river. Very nice staff and very clean. Good breakfast too

The hotel was very nice, included breakfast was delicious, and the river was beautiful. However, the location is very misleading and there is none of the typical literature left in hotel rooms telling you of local attractions and restaurants. Make sure if you stay there, you look past tiny Dillsboro to the next town (which is literally right across the bridge) for a very charming downtown area and a lot more options for restaurants and shops.

We love the hotel and the River view. The swimming pool is Wonderful, and we love our Family time swimming . The view of the Tuckaseegee River. This was our 22nd annual visit coming to stay aft eta riding the Polar Express.

We always stay here when we're in the area. We love the rooms with a balcony and water view. It's always clean, comfortable and the staff is friendly.

Driving passed the tracks to the place looks sketchy but the hotel is beautiful and clean, and the rooms are new and spacious. Has plenty of amenities and very polite staff!

Rooms definitely need thoroughly cleaned. Mildew smell when entering the room. Bedding is terribly uncomfortable. Mattress is very soft and pillows are lumpy. Sheets were stained. Top of headboard looks like it hasn't been dusted in a year. The lights in the bathroom are very dim. Hard to see.

Friendly, quiet, and staff was good. Enjoyed the cont. breakfast the help was great. Enjoyed the food. Would stay there again. Al Rigdon