드모인 파크 페어 몰 근처 호텔

When we arrived we had sand in our bed, no big deal, could’ve just been from someone setting something on the bed. We told front desk and got new sheets and blankets. We later got walked in on while getting ready in our room by other guests who were given a room that we were already in. Guests were sorry and went down to get a new room, front desk agent apologized and got us new keys and free breakfast. They told us that night when we got new sheets to tell management in the morning about the sand so we could inform them. We did just that and were told no managers were around so they took a note for them and told housekeeping over the radio what happened. When we walked upstairs, housekeeping was now in our room, with our do not disturb sign up looking for the sand. We walked in and they asked us immediately where the sand was, we said we changed out the sheets before bed and the old were on the floor. Head of housekeeping (as confined by front desk) very rudely told us that that wouldn’t have happened and that they change the sheets before housekeeping even cleans the rooms. We told them that we wouldn’t just make that up and she picked up the sheets and left. We talked to the front desk again as her attitude and her telling us that that didn’t happened was the last straw. Incidents happen and none of it was ideal but when someone in a higher role is not even close to as helpful or friendly as all the front desk agents have been our whole stay, that’s where the real problem is. I have never had that kind of a dreadful experience with any other business ever. If it weren’t for her, I really think this would have been a great stay.

품목별 영수증이 없습니다. 호텔은 원하는 것을 청구하고 무엇을 해야할지 모릅니다. 현금이 적은 편의 시설 바, 누구나 확인 없이 모든 객실에 요금을 청구할 수 있습니다. 120달러의 요금이 없으면 다른 사람의 물건을 지불했습니다.

Chose this hotel due to convenient location to State Capitol and activities. Read reviews that said it was quiet but that depends on the room you get. We were in a 'special' corner (larger, tall windows and great view of capitol) on the Northeast corner off of Grand Avenue. Unfortunately, the traffic was LOUD for a Sunday night with people drag racing up and down Grand Avenue. AND, there is a restaurant/bar next door (COA) that was playing very loud music/bass. At 11:30pm it was still going and we called the front desk. Apparently they keep the music going until 2am and sometimes later, even though the noise ordinance is much earlier. The front desk staff seemed frustrated by this as well so we weren't the first to complain and they've asked them to stop the music and they refuse. Luckily, the awesome guy working the front desk was able to move us to a smaller but MUCH quieter southwest room that was higher up and the difference was shocking. So if you want to sleep, do not choose a room on the road/east side near the COA bar. Also, underground parking is $30/day, but there is a parking garage across the street that was only $10/day and still convenient. The onsite breakfast was ok, but at $14/person, we only ate there once. This all aside, the staff was AMAZING and accommodated our request for an late checkout, very friendly and the rooms were clean and comfortable. The onsite restaurant/bar The Republic had great drinks, a nice relaxing atmosphere and very good food. The hotel was walkable to many spots we wanted to visit and the river front was fun to explore. We walked to the Iowa Taproom, RoCa, State Capitol ad there is great coffee just around the corner. Being from Des Moines, it was nice to get to know a different part of the city.

침실 2개, 킹침대 1개, 퀸침대 2개, 가족 2개, 1층에 세탁기 건조기가 있어 매우 편리합니다!

Stayed at the Hotel Fort Des Moines during the week on business and it was a wonderful stay! My king room was modern yet elegant, spacious, and the bed was very comfortable. Our group also had an evening gathering at their Reading Room and adjacent Study where the food served was 10/10! There doesn't seem to be a ton immediately around the hotel by foot, but we did land at the South Union Bread Café for lunch and it was delicious. I would book another stay at Hotel Fort Des Moines!

Had an early morning flight out of DSM so I booked their Park Stay Go 8 day program. It turned out to be a very good decision. First off, check in upon arrival was a breeze. Aside from the usual process, I was asked to fill out an information card about my car, which I was going to leave in their lot for 5 nights. The room was clean and spacious. Amenities were modern. A very interesting fact is that the bed was a Murphy bed! I found out because I noticed the intriguing design of the bed and decided to explore. I had always wanted to try one, so this was awesome! I also liked the unique central zone under the “Holidome”, which houses a pool, lounge chairs, etc. The next morning, the hotel shuttle bus brought me to the airport, which was only around 5 minutes away. Upon return, I called the hotel and the shuttle came to pick me up within 10 minutes and I was dropped off right beside my car.

플러스 측면 .. 그들은 우리가 일찍 체크인 할 수있게 해주었습니다. 베개는 좋았습니다. 그러나 우리가 체크인했을 때 쿠키가 없었습니다. 도우가 없어서 쿠키를 좋아해서 화를 냈습니다. 친구가 샤워를 한 후 샤워 손잡이가 부러졌습니다. 나는 2시 15 분경 프론트 데스크에 전화를 걸어 유지 보수가 25 분 안에 거기에있을 것이라고 들었습니다. (샤워를 하고 5시까지 어딘가에 있어야 한다고 설명했습니다.) 3시 15분경에 전화를 걸어 유지 보수가 있고 건설 문제가 있는 4층에 있다고 들었습니다. 나는 다시 샤워를 해야 한다고 강조했고 프론트 데스크의 남자가 1 명의 유지 보수 남자를 데려 가서 샤워를 수리하기 위해 그를 데려왔다고 생각합니다. 유지 보수 담당자는 방을 바꿀 이유가 없다고 말했고 나는 그에게 5시까지 어딘가에 샤워를해야한다고 말했습니다. 그는 내가 방을 나갈 때 내가 이사할 경우 서둘러 갈 수 있다고 말했습니다. 그가 필요한 도구를 찾으러 가십시오. 그러나 그 외에 그는 충분히 친절했습니다. 마침내 @4:10 나는 프론트 데스크에 가서 샤워를 할 방이 필요하다고 말했고 그는 내가 다른 방에서 샤워를 할 수있을만큼 친절했습니다. 그는 그보다 먼저 근무하는 소녀가 즉시 나에게 새 방을 제공했어야 한다고 말했습니다. 글쎄, 그것은 일어나지 않았다. 또한, 그들은 당신이 4 층 건설 때문에 수영장에 다시 체크인 할 때 당신에게 말하지 않으며, 나는 다시 1 교대 소녀가 우리가 인접한 재산에 접근 할 수 있다고 말했어야 한다고 들었습니다. 수영장이 없다고 들었습니다. 또한 인터넷 비밀번호가 없는 이유도 잘 모르겠습니다. 나는 힐튼 회원이며이 장소를 추천하지 않을 것입니다. 꽤 나쁜 경험.