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房間非常乾淨，屋內設施環境優雅，很舒適

Still think this to be the best Premier Inn in Durham. But that saying…. Room ok; fluffy towels, clean cotton sheets, comfortable bed, good pillows. Tele a pain. No aircon but fan, no loo brush, no fridge, no glasses for wine; negotiating the shower could be difficult for active oldies, bring everything you need including tissues. And WD40 for shower tap? Needs a refurb. But clean. No lift. If female with luggage, ask for lower floor. Nice staff. Reception manned 24/7 appreciated.

It's a wonderful stay. Thanks to the lady in the reception helped us both check-in and out. We felt very welcome. The room were great too. Some of us loved the shower due to the small shower head we had at home. Great to have slow WiFi, and this led us to have more family time than internet time. Thank you very much!

Location- good, we booked to visit Durham and Beamish. Restaurant - good although 2 of our choices were unavailable. Room- clean and of a good standard however, we had booked a family room and one of the made up beds was so uncomfortable. The worst part was the quality of sleep. The room was incredibly hot. When I reported this I was told that people normally complain because it’s cold and was asked to check the radiator. It wasn’t on. During check out, I reported it again and was told it was because we had a family room. The temperature was 26.5 degrees. We were all awake at 2am, went to sit outside at 6am and thankfully due to 12 o’clock Check out, we managed to get our children to nap so not to ruin their day.

I was here for a day stay yesterday the hotel receptionist was very accommodating as i telephoned early that morning once I got to the hotel I had to wait as my room was still being used by the earlier night guests. The room (17) itself was a wheelchair room which was although very spacious very clean and tidy which not much noise even though other rooms on my floor were being cleaned whilst I slept the car park was ample with plenty of spaces to go round

The hotel is clean and comfortable. The staff are friendly and pleasant. We ate in the Beef water one of the nights and thoroughly enjoyed our meal . The staff there were also very friendly and efficient.We have used this hotel a few times and never been disappointed.