The room was okay 👌 it’s perfect for a couple but the shower no heater and no internet ..the tv is useless to put in the room for nothing even the local channel don’t have..
My recent stay at this hotel was generally pleasant with smooth service and friendly staff. However, the security team left much to be desired. They were often seen using their phones, which made them appear unprofessional. One evening, after picking up food, we were told by security to use the backyard for such activities. This was particularly frustrating as it was raining at the time. Additionally, the security personnel seemed to have an overly strict approach, constantly asking for our room number and checking our room card, which felt unnecessary and intrusive. It seemed like they were not well-acquainted with their guests and lacked basic hospitality skills. While the overall stay was enjoyable, improvements in the security staff's approach would enhance the experience significantly.
We arrived a bit late on our first night and were accommodated poorly. After a long day of travel, we encountered several issues with our room arrangements. I had booked two rooms, expecting them to be close to each other, but that was not the case. As a family travelling together, we requested to have our rooms swapped to be nearer, yet we were only allowed to add an extra bed. This was not ideal, especially since my mom couldn't stay alone in a room meant for 6 to 8 people, which I had already paid for.
When I spoke to the front desk, who I believe was the manager on duty at the time, her tone was unpleasing and lacked empathy for us as guests. It was a disappointing negotiation. We also discussed issues with the internet connection, and she seemed unyielding, suggesting that nothing could be done except to pay for a data plan, for which they would provide a modem.
Having stayed at many hotels and being a hotel manager, I can clearly say that our service was inadequate.
다바오 내에 자리한 3-Story 11 Beds House Party, KTV, Swimming Pool에서 머물러보세요. 숙소는 아브리자 몰에서 2.5km, 피플스 파크에서 4.2km, SM 라낭 프리미어에서 4.7km 거리에 있으며, 야외 수영장, 바 등을 갖추고 있습니다. 이 홀리데이 홈에서는 무료 전용 주차장, 24시간 프런트 데스크, 무료 Wi-Fi를 이용하실 수 있습니다.
에어컨이 제공되는 이 홀리데이 홈에는 별도의 침실 6개, 거실, 냉장고, 전자레인지 등의 시설을 완비한 주방, 욕실 7개가 마련되어 있습니다 . 평면 TV가 비치되어 있습니다.
3-Story 11 Beds House Party, KTV, Swimming Pool에서 11km 거리에는 SM 시티 다바오, 30km 거리에는 Eden Nature Park 등의 명소가 있습니다. 프란시스코 반고이 국제공항은 4km 거리에 있습니다.
The owner is so generous and kind they allowa us to check in early because we arrive 8am and we have time to sleep they have food and drinks also and the place is peaceful and relaxing. Very good services.