Staying at Udaan was overall delightful. The hotel boasts impeccable cleanliness and luxurious fixtures, creating a lavish ambiance. However, the downside was the lengthy wait for room service once orders were placed. While the food quality was satisfactory, there were instances where accuracy fell short. For instance, I ordered a Fresh Fruit salad for dinner, expecting a simple assortment or perhaps with custard, but was unpleasantly surprised to find it mixed with egg mayonnaise. Despite placing the order at 9:30 pm and receiving it by 10:15 pm, the kitchen closed at 10:30 pm, leaving us unable to rectify the error as we discovered it after unpacking at 10:45 pm. Unfortunately, attempts to contact room service went unanswered, leaving us with no recourse. These experiences were regrettable.
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