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The staff is very friendly and kind. The first night we had some issues with the ac in our room, after speaking with Robin in the guest lobby she immediately got her manager on the phone and together they found the best solution to accommodate my family and I immediately. They apologized several times for the inconvenience and provided us with a complementary meal in the restaurant. The food was good and staff once again was pleasant. Our room was clean and the property was well kept. Thank you to the staff at jaguar reef

We stayed here for our 20th anniversary and enjoyed it so much! The staff are so welcoming and attentive and the resort is well-maintained and clean in a good location. We stayed in a seafront suite and could see the water from our room. The plunge pool could be more private but the view was great. You have to visit the Big Dock Bar and Edgar will take good care of you! We really enjoyed the breakfast options at Paddle House but preferred dinner at Chef Rob’s a few doors down. The vibe is relaxing and chill but we also had a fun day trip snorkeling which was arranged through the concierge. We would definitely stay here again on a return visit!

Very beautiful property and peaceful stay. It was a little too quiet. I desired a little more night life and entertainment for adults. But maybe that was due to Easter holiday and locals off on vacation. I also desired better food. We did venture off the property and experienced delicious dining options.

We had a wonderful stay in the seafront villa at Jaguar Reef. All of the staff we encountered were great. It was very nice that you were able to schedule your housekeeping anytime between 8am - 8pm as to not interrupt your day. Julio was great making sure we were well cared for, whether it was a room service order, or a maintenance request, he was responsive on WhatsApps within minutes. My husband and I enjoyed a great, relaxing 5 nights at Jaguar Reef and plan on returning again in December. This was our first time in Hopkins Belize but certainly won't be our last!

The hotel and staff are excellent DO NOT eat at the restaurant It is unspeakably bad. The food is terrible prepared The kitchen is amazingly unskilled at food preparation . It will make you vomit I’ve never had an experience like it anywhere

The Lodge at Jaguar Reef is in a fantastic location, and the facilities are generally quite good. We have stayed at the lodge four times, each in a different room, and have found the accommodations to be fairly consistent. During this visit, however, we encountered some maintenance issues. The plunge pool in our room was not functioning, several lights throughout the room were not working, and there was some flooding due to the rain. The staff promptly addressed the lighting issue, but unfortunately, the plunge pool was not fixed during our stay. The location and grounds at Jaguar Reef are truly beautiful, but the food is not. It is quite overpriced and not particularly good, which seems to be a common issue at Belize Collection resorts. As a result, the resort’s restaurants are often empty. We typically choose to dine at local restaurants or other resorts, but we continue to return to Jaguar Reef because of its great location. A quick note for future visitors: The hot tub and pools are not heated and close early at 9 PM. so selecting a room with a private pool might be a good option for you.