숙소 답변: 안녕하세요 고객님의 기대에 미치지 못한 결과를 드려 대단히 죄송합니다 위생문제는 숙박업이 가장 중요한 문제입니다 저희 매장이 이와 관련하여 피드백을 받은 것은 이번이 처음입니다 배움의 시간, 그리고 저는 추가 처리가 되지 않아 대단히 죄송합니다. 비난을 회피하지 말고 위생에 대해 긴장을 늦추지 말고 이번에 피드백에 따라 위생, 파이프 준설 및 검사 측면에서 추가 요구 사항을 적극적으로 처리하고 위생 및 청소 절차의 세부 사항을 강화하여 모든 사람이 사용할 수 있도록하십시오. 더 쉽고 더 편리하게, 오늘 룸 서비스 연락처 세부 정보를 업데이트하십시오. 처음에 어려움을 겪을 때 매장과 의사 소통하고보다 신속하게 서비스를 제공하는 것이 편리합니다.
Bernard
Leisure Terrace Sea-View Double Bed Room A
투숙일: 2023년 12월
커플
리뷰 7개
4.5/5
훌륭함
작성일: 2024년1월3일
Staff at the hotel was excellent and very thoughtful. Our welcome pick up was very good, with good recommendations for things to do and eat around the area. He added our WeChat and made sure we felt safe even if we got lost. Location is not convenient to things but is a great location by the sea and at the waters edge. Amenities was so-so, but staff all friendly and helpful.
I highly recommend this place! The view is incredible and the service is really good!(no english though) The breakfast is really nice. They serve boiled eggs and fruits with some other interesting dishes. There is also free juice and fruits available all day. The location is very good. There is a scooter renting place across the street that i would recommend you use and just take a drive along the side of the lake. Wonderful experience.
I have stayed at dozen of hotels in China .This was on the top of the list of best stays/experiences ever. Staff was very hospitable and there for every need of mine. Thank you so much.The view of the lake was breathtaking.The hotel was super clean and they even served us organic fresh fruits for free .l will definitely come back to this hotel.Thank you .