First impression you get is good, at check-in. They offer welcome drink with a smile. Then they show the have 3 kind of rooms, beeing one of those types with balcony - shared with other 3 rooms!!! Let us not forget it is rated as 5 stars hotel. On the way to the rooms, corridor wise, the floor was dirty - everyday! Room wise, the phone never worked, although we complained; the safe never worked, although we complained. Under the beds full with There were no amenities at all in the bathroom. Shower gel and shampoo set in the bath, where broken - no one fixed it. The indoor swimming pool water was dirty with cloudy. Staff was educated and nice, but for 175€/night its way to expensive, does not deliver and its never a 5 stars. I do not recomendo it. It was a very bad experience.
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