더 버치 호텔(The Birch Hotel)

facilities are too old. Light in the toilet will result a storm noise. No refrigerator. All electric sockets are loose.

Good stay. Comfortable and great location. Quick and easy booking

This is a lovely hotel! The staff are very friendly and considerate - when I was there I was a solo traveller and they had a wedding on, as I wasn't part of the wedding party they made sure I had a room away from the festivities. The room had a fantastic view and there was no noise from the wedding. There weren't many power sockets but you rarely have everything you want in life! Great stay, I'll definitely return one day.

The decor was nice and didn't feel too dated. The receptionist was friendly and efficient. However, I was left waiting for a long time at the bar to get a drink. I was speaking to someone at the bar when my food arrived, but no one told me, so I don't know how long the food had been on my table before I got back to it. In the morning, I had to have a cold shower because, apparently the pilot light went out on the boiler because of the wind. The bed was also very soft and uncomfortable.

A classic British hotel. Spacious, comfortable rooms; quiet; friendly staff; a variety of dietary requirements catered for. Room might have been cleaner. Would stay there again.

Staff were great, but beds were hard and pillows like bricks. We stayed Chris**as night and the cleaning team start at 8am waking up the entire hallway.

Staff should be aware of other guests smoking and making excessive noise outside the main Reception vestibule which causes inconvenience to ground floor rooms, especially the disable room at the very front of the hotel.

The hotel was very convenient. It was clean and comfortable though a little expensive. The staff were polite and friendly.They would not book a cab for us but provided numbers of local firms for us to do it ourselves.

When we arrived we were told that there was a party and they gave us a room immediately over the area where the party was being held. The hotel was big enough for them to give us one further away. We decided to go home about 10.30pm all the way to Norfolk. As we needed to get home for something the next day so decided it wasn’t worth staying the night.