Well the lady at the front desk was great, really down to Earth. We came to this hotel (and paid a little extra) as they had a pool. It had a closed sign when we arrived, but she assured us that we could use it, "just leave the closed sign up". But a couple of hours later when we went to use the pool the gate was locked and we were told that the chemicals were off and we couldn't go in the pool. Doesn't look like there's any chance of a refund ... At breakfast there were apples and I believe a homemade batter for the waffle machine. Cheered me up a little !
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