웨스턴 인 카운실 블러프(Western Inn)

This place was old, run down, dingy and very, very noisy. Sandwiched between railroad tracks and the interstate, with walls so thin you could hear cars coming and going closing in the parking lot in addition to anyone walking down the hallway. There's no way it should have the star rating it has ... I trusted Orbitz and feel like I was completely misled. I would have never stayed there had the stars and reviews been accurate.

Very sketchy hotel. Didn't feel particularly safe driving up. Front desk staff did not speak any English, to the point that they were using Google Translate on their phone for a simple check-in/check-out. Felt the need to check for bed bugs before putting luggage down - no bedbugs, but the sheets were very stained. Ended up leaving immediately and going elsewhere.

I had a very easy check in and a wonderful stay! The pool was nice and the room was clean. Krishna at the front desk was a perfect gentleman and quite attentive. There were a lot of choices for breakfast and the waffle was my favorite. 10/10 will stay here again.

The floor is quite dirty, the shower towels are very very dirty, very noticeable black mark, and if you hold up to the light you can see many dark spots. But yeah the price is fine.

Dirty environment, on-ramp construction to I-80, water stained carpet by the vending machine, strange smell in halls, uncomfortable, hard bed, no daily room service to pick up dirty towels or straight up the bed or empty the garbage cans.

I read other reviews about this hotel and thought they were incredibly out of bounds. This hotel was dated but adequately clean. I was impressed at checkin. I was very late but the clerk was helpful and actually helped my carry my luggage up the stairs. Hotel was quiet despite the fact it was by the interstate. My only critiques are that they need to pay more attention to maintenance. The desk lamp was inop when I asked for another one they wanted to change me to another room. I asked for a lightbulb the next day and the lamp wasn't working. I also received no room service while I was there. Most of my stay was on the weekend but as a minimum trash should be emptied, towels switched, and bed made up daily. If it hasn't been for this I would have given this place 5 stars. I will be back as it's conveniently located in a nice part of town. Definately worth a second chance and value for the room rate.

The best thing about this hotel is how friendly the service was when we checked in and out. Great people! The area is scary, the hotel run down, and the rooms dirty. There were yelling drunk people in the parking lot when we were getting our bags and from the looks of the vehicles in the parking lot I was worried out vehicle was going to be vandalized. I wouldn’t recommend this hotel or stay there again. There were no sliding locks on the doors and I had to prop the ironing board agains the wall and door handle to feel somewhat safe. There was hair all over the shower, mold on the shower curtain, and the tub and toilet looked dirty.

We have been staying here for 8 years and never had issues till now!! The gentleman at the front desk just wanted to flirt with myself & my daughter as we were checking in. (It was kinda of creepy). Then the carpet in our room hadn't been vacumed. There was food pieces and dirt/rocks all over the carpet. Then there was strands of hair all over the bathtub. We literally had 1 towel in the bathroom. And the sink wouldn't drain. My Uncle also had a room here and his was just as bad. So.... guess after all these years we WILL NOT BE RETURNING!!!

Air conditioning blew air but did not cool. Bathtub scummy & dirty. Huge 18” stain on the carpeting