호텔 레지던스 이지(Residences Easy Hotel)

First, the room is more like 8m² (10m² if you count the shower/toilet), not 15m² as advertised. Then, add an air-conditioning thatt refused to work during the night (no remote/control provided too): broken/disconnected waterheater, toilet seat cover missing... My worst stay in any hotel room in sone years. I chose this hotel because of the location, and location was good. Other than that, the standard double room is a no no.

Very safe and ok owner is very humble

The hotel is nice and so is the staff. It is at a great location near the beach. The food at the restaurant is delicious and the rooms were clean and comfortable. However they should work a little better with operations management at the front desk when it comes to online booking to avoid any confusions with guests checking in and out. Besides from that, the staff and manager on duty did their best to rectify the situation and I appreciate the efforts that was made.

I've just discovered what I didn't expect

We book two rooms booked but room was not available

I truly felt at home. The staff is very courteous and always ready to help. This is my twenty-first time visiting Bénin and I am mad at myself for not having stayed there before. Although I have often stayed with friends.

Arrived at 4:30pm but told rooms not ready. At 5:30pm told rooms don’t have electricity so they are taking us to another hotel a mile away. Things started feeling really fishy so we asked to give us the room numbers with no power. Manager gave fake list, we even knocked and talked to people in those rooms. Then we made him show us the rooms personally, so he admitted he lied. Took us to all of them….he sold them earlier in the day. Wouldn’t honor our long-standing reservations. Moved to another hotel. Avoid this silly place at all costs, manager lacks ethics and basic business common sense.

Rooms are very small and as dirty as the whole premises. Staff welcomed us with such a rude attitude as if we were disturbing them by coming to their hotel.

The staff was courteous and pretty accommodating.