호텔 그란 치아사

우리는 9월 중순에 이곳에서 3박을 보냈습니다. 보통 우리는 에어비앤비에 머물지만 이번 여행에서는 호텔에 머물기로 결정했습니다. Gran Ciasa는 좋은 선택이었습니다. 우리는 2인용 기본 객실을 예약했는데 방은 넓었습니다. 창문과 발코니 문을 통해 빛과 공기가 많이 들어옵니다. 욕실도 넓었고 별도의 욕조와 작은 샤워 시설이 갖춰져 있었습니다. 샤워기의 수압은 지금까지 경험해 본 것 중 최고였습니다. 창문과 발코니 문에는 밤에 빛과 대부분의 소리를 차단하는 파워 셔터가 있었습니다. 우리는 여기에 있는 동안 호텔에서 저녁을 먹지 않았지만 아침 식사는 3일 내내 그곳에서 먹었습니다. 뷔페 스타일과 훌륭한 선택. 선택할 수 있는 매우 다양한 음식이 있었고 모두 매우 좋았습니다. 앉아서 휴식을 취할 수 있는 멋진 로비 공간과 실내 및 실외 좌석이 있는 바가 있습니다. 직원들은 친절하고 도움이 되었습니다. 우리가 다시 오면 여기에 다시 머물 것입니다.

We spent a perfect 7 days in this wonderful hotel and I have nothing but praise for it. It is perfectly clean, the rooms are spacious and bright, the staff is very professional and friendly, the food is varied and very tasty. The spa area is also a little corner of heaven. The location is ideal. A big thank you to the hotel staff from a family from Croatia, we will definitely be back.

The Place in excellent in all the aspects:location,rooms (bathroom almost size of room!),spa (3 saunas,steam room,pool, jacuzzi,relaxation rooms with fruit drinks,teas…),delicious food.Of course,service is accordingly great! Will recommend family and friends. Best regards to the staff from Irina and Yevgeny!

Spent a lovely week staying here whilst skiing around the Sella Ronda region. The hotel and rooms are clean and smart. We had two “comfort double” rooms which were a good size (but room 105 was significantly larger than 104). Food was plentiful for both breakfast and dinner (on half-board) and appropriate care was taken with dietary requirements and allergies.Spa area was extensive and enjoyable after a day’s skiing. Hotel location is good, 200m walk to the closest ski slope. Local ski rental places deliver and collect skis etc directly to and from the hotel’s ski room for free.

I recently stayed at Hotel Gran Ciasa for a week-long ski vacation, and unfortunately, my overall experience was far from satisfactory. Here are the key issues that significantly impacted our stay: Safety Hazards in the Room: While the room itself was spacious and aesthetically pleasing, the presence of splinters of wood on the back of the bedroom furniture was a major safety concern. This is unacceptable, especially around a bed where guests expect a safe and comfortable environment. Uncomfortable Bedding: The bed pillow provided was remarkably uncomfortable – flat and lacking fluffiness. The inadequate support led to constant headaches, resulting in a series of sleepless nights. The discomfort was so profound that I woke up multiple times per night, severely impacting the quality of our stay. Worn-out Towels: The towels in the bathroom were rough and seemed heavily used. This not only diminished the sense of cleanliness but also reflected a lack of attention to detail in maintaining basic amenities. Monotonous Breakfast Options: The breakfast offerings were disappointingly monotonous, with no variety throughout our entire stay. By the second or third day, the lack of diverse options left us with little to choose from, making the seven-day stay feel particularly mundane. Inefficient Dinner Service: The dinner experience was marred by consistently slow service. Despite being among the first guests at the restaurant each evening, we had to endure lengthy waits and frequently had to inquire about our meals. This became particularly stressful, especially when accompanied by a 2-year-old child. The quality of the kids menu was subpar, with overcooked and inedible items, and the staff's lack of concern about the issue was disappointing. Disappointing Spa Amenities: The amenities, particularly the massage service and outdoor pool, did not meet expectations. The sports massage lacked the necessary attention to post-ski muscle recovery, and the outdoor pool was unreasonably cold, resulting in our family falling ill after a brief 10-minute use. Unwelcoming Kids Club: Despite being marketed as a family-friendly hotel, the kids club and related amenities were a significant letdown. The absence of high chairs in the restaurant was surprising, and the limited offerings in the kids club were not suitable for young children. This aspect directly contradicted the hotel's promotion as a family-oriented establishment. Communication Challenges: Communicating with the staff was a constant challenge, as language barriers made it difficult to have a normal conversation or even request basic services. This lack of effective communication further added to the frustration of an already disappointing stay. Lack of Customer Engagement During Checkout: The checkout experience was underwhelming, with the staff merely taking our payment without any inquiry about our stay or a farewell greeting. This lack of engagement left us feeling unappreciated as guests. In summ

Fabulous hotel in our favourite resort of Colfosco. Hotel is amazing. Loved our stay, which was made extra special by truly wonderful and gracious staff. Hotel is close to ski 🎿 lifts and has excellent Wellness facilities. Loved our stay, sad to leave.