Holiday Inn Express: Corpus Christi - Beachfront

The location was horrible.

Extremely high priced for their below standard amenities, breakfast consists of only carbs and NO PROTEIN. Bagels (no cream cheese) white bread and muffins. Rooms old and outdated, no USB’s in room and paper thin walls. No private conversations and you can hear couples argue from across the hall.

Hotel is very out dated. Walk from check in to handicapped accessible room is a long walk. Hello, handicapped? Furniture in room is old and worn. Dirty looking doors, mold in bathroom. Disgusting. Asked to be moved to another room - none available.

Was placed in room 603. Upon arrival, 1 out of 2 elevators was not working so there were long lines to go up to guest rooms. Walking down the hall of the 6th floor you see mold on the ceilings. The room was big, but upon entering the a/c did not seem to be working, there was not a security bar on the patio door, and the tv wasn’t working. The front staff was prompt in bringing a security bar but asked us to give the room time to cool down. Hours later it was still warm and we requested a different room. We were moved to 302. During our time talking to the front desk to switch rooms the second elevator broke so there were no working elevators. We had to walk up 6 flights of stairs to retrieve our belongings and move rooms. In room 302 it was slightly cooler, although the patio door does not open at all and there was sand all over the floor in the room. In addition to all of this parking was terrible. Definitely not worth what was paid and would never stay again or recommend to anyone.

DO NOT STAY! HEALTH DEPARTMENT WILL BE CALLED! First I am stuck here one more day. See attached photos that still understate the condition of this hotel! It's HORRIBLE, service is AWEFUL, and the smell is DISGUSTING. We are waiting for our 3rd room change which I don't believe will happen. Bugs crawling on the ceiling which dropped down, black mold and dust from the air vent, there were poop streaks in the toilet, floors and tub are gross, boogers and food on curtains, and sea mold on outer windows and that's the second room! We left for dinner after the second room change and was told that it would be cleanef and taken care of by the time we returned. Only the poop streaks were cleaned. I called and demanded someone from the font desk come look and was told they can't but would send housekeeping up aga8n they never came. This morning we found that clean towels were clean and two hours later still waiting for new ones. Now for the breakfast, it is cold bread and Begels with oranges only. Go next door to the Holiday Inn Express for their full all you can eat breakfast. It is great for $10! The lobby will tell the tale of what your rooms will be like. The windows and doors are filthy, the automatic and handicapped doors do not work, it's muggy, and the elevators are dirty and wreak. One smells like straight urine! This was reported and the response was "oh that's not acceptable". Yet no action or cleaning has been done. Parking! $10 a day the the front desk made me pay even after I advised I was with a group where parking fees were excluded! Still he had me scan and pay. I confirmed this morning and was told I should not have been told to pay. Customer service. I only have a problem with one person is unconcerned. He only says if there's a problem we can move you again. I asked got a manager and was told he's not in and was given his "personal" number. Well I called and it was the front desk number. When the attendant answered he then hung up on me! The beach! It's a pet friendly hotel and you can smell the pet friendliness coming from the sand. The beach of the of the property has trash out there. If you want to rinse off you will use the water hose provided free of charge. The indoor pool. It's like a sauna and has a strong smell of mildew. Go next door to Holiday Inn where they allow you to use their pools for free if you are staying at Emerald beach! So th8s is my first 24 hour experience. I will update when I either get a response from management or leave this hotel if I can find anything on memorial day weekend. We are here as a group with a basketball organization for a youth tournament and paid close to $500 for this mess. I will not accept anything less then my money back.I will be providing the health department with this information and ALL of the pictures. I will also contact the better business bureau and any other hotel licensing and hospitality boards of i receive just another generic response and apology that seems to be the case wi

I wonder when the online photos of the hotel were taken. We arrived on the 14th of August. This place is dirty, unkept and outdated. The main entrance glass door was kicked in and not repaired. Dirt and trash all around, walls needed repairs. The parking lot had trash strewn about. The trash was there for the entirety of the days we stayed. It’s truly a disgusting place. There was blood on the floor in our room, old furniture, broken A/C. Pass it up, please trust me or read the Google reviews and change your setting to Most Recent instead of Most Helpful. It will save you. Odd that there are reviews boasting 5/5. The owner/management is reactive in responding to negative posts and not proactive with the shortcomings of the hotel operations, otherwise the issues that previous guests complained about would’ve been rectified. They have not. Each negative review, applies as of now. This is a true case of leadership sitting in offices, unaware and unbothered of what’s goes on during their watch. It’s really sad. They are so out of touch with the needs of this place and it truly shows that they don’t care yet the rates don’t reflect that. Please take your loved ones elsewhere, they truly deserve better