캔들우드 스위트 코퍼스 크리스티-SPID(Candlewood Suites Corpus Christi-Spid)

Checked to Pay at Location but they charged my card without my approval. Attempted to leave/ checkout at 9am, desk refused to give receipts, daughter had to pay a deposit and had to return after noon to receive the deposit,,,sure am glad we weren't traveling and attempting to leave the property at 8am.. That Was Ridiculous.. Daughter had to call police as workers daughter was in room between the 2 rooms we had and the girl had a bunch of her friends over all night causing a ruckus and was loud and very inconsiderate of anyone else and we had 5 kids... Caution when staying at this location...

No air conditioning on the third floor. Staff rude, unfriendly, and unprofessional. The girl told me I was on the 3rd floor, I get to the room and the keys don't work. I go back down dripping with sweat and I was told "I'm sorry, you are on the 1st floor. " After wandering around for 10 minutes trying to find my room with NO assistance from the front desk girl I get to my room and it smells like mold and mildew. It's supposed to be a suit yet there was no couch, just 1 recliner and 1 hard chair with torn vinyl seat cover. Then, when I kicked off my shoes, I discovered that the carpet was wet in multiple spots which explained the mold smells. I called the front desk to request a different room and was told the only available room was on the 3rd floor. Needless to say I requested a refund. I had to fight for it but I got it. Will never EVER even consider staying at one of these hotels again. Stay at the Hampton.

I pay everything through *******, but I got charge again by the hotel Candlewood , so I ended up paying way more.

We chose this hotel because it was pet friendly but the only area they had to walk your dog was a 4’ x 20’ area with no other grass. The elevator was not by the front but down the hallway and we were at the other end and there was no air conditioning in the hallway and it was 100 degrees. The carpet in our room was very badly stained the ac in the room would cool down the room then it would get really warm then cool down again all night. But what really made me mad was our reservation was for 3 adults and 1 children but there was only 3 towels so I went to the front desk to ask for 1 more towel and they said I had to bring down a dirty towel before I could get 1 more towel, unbelievable and unacceptable

We had a reservation for a one bedroom suite with a sofa bed. Upon checking in and going to the room there was not a sofa bed in our room. Going down to front desk the clerk was cleaning the pens and I let her know we did not have what we reserved and while she made NO eye contact with me simply said that’s all we have we are booked. So basically the extremely poor customer service coupled with making a reservation that do not keep makes this my worst ever experience at a hotel. Perhaps it would have been more bearable had the clerk acted like she cared.

AC didn’t work . They have no maintenance on site . Desk clerk rude and unprofessional. Don’t go there

Black mold on the ceiling! Air conditioner leaked water on the carpet and half the the living area was soaked. Linoleum floor was oily, dirty, and slippery.an 0

My wife and I had an event at 3pm. I called to see if we could check in before 3 which was the check in time. They were fully booked , so there was no guarantee. When we arrived at 2pm, we were greeted by a very friendly young lady and informed us that our room was ready. It was a great relief and we made it to our event on time.

The toilet did not work properly and there was rust in the tub duebto the humidity, no vent.