알로프트 달라스 DFW 공항 그레이프바인(Aloft Dallas DFW Airport Grapevine)

Had major issues checking in. There were two people by the same name and they charged his room to my card, which created a lot of problems..

Hotel staff was extremely polite and very helpful setting up our shuttles to and from the airport.

I truly enjoyed the very artistic style of our room. it was a different experience from the common hotels. Thank you.

Desk clerk acted like I was lucky he was there..."wassup" I'm sorry if I was asking too much to get you to make me a new room key..."no problem"

I was able to change rooms after the first room not being cleaned. The chicken wings was nasty and the bartender seems to have an attitude that he did not want to be there.

Easy access to Dallas Fort Worth Airport. In and out of airport easily with very little traffic in this area of Dallas. Easy access to downtown and surrounding cities.

The hotel was nice and it was convenient to stuff around. They did seem a bit understaffed at times but still managed to take care of the customers. We would definitely stay there again.

Avoid the breakfast charge it doesn’t cover breakfast. This is a pretty basic place that’s fairly loud with dark hallways.

The stay was OK. They did not clean/service the room while there and had to ask for clean towels. Charged the credit card twice for incidentals and although an incorrect charge showed twice the clerk said the card was declined twice. I think she didn't know what she was doing bc the 3rd time it was fine. Of course those charges will automatically fall off, so no big deal. There is no nearby stores or shopping in walking distance for convenience. There was an airport shuttle which is nice. It's a modern type hotel for a younger crowd perhaps. It gives Ikea.