벨몬드 마운트 넬슨 호텔

Excellent. A pure moment of relaxation and luxury. Afternoon tea is a must! Breakfast is absolutely amazing, and the overall service is outstanding!

Visited for Afternoon Tea on a lovely Sunday in January during my 60th birthday trip to South Africa. Beautiful setting and lovely food but let down by the casual level of service I experienced. I arrived early and was seated in the beautiful garden where I bought a drink. After spending 20+ years in the hospitality industry I expected more from such a prestigious establishment than staff from various departments and arriving and departing staff wandering through this area for a chat with their colleagues. When seated at my table for tea, as a solo traveller it seemed like I was unimportant and at times even an inconvenience. My waiter came and introduced himself, told me he would be looking after me but then disappeared and I had to ask other staff passing by for service. All of this led me feeling totally underwhelmed and disappointed by the whole experience and would struggle to recommend it to others.

This is truly a magical 10 star experience. Service, food, amenities, furnishings, atmosphere are all of the highest level. When you walk in the staff welcome you with a “Welcome Home” and it truly feels like you are part of a very caring family when staying there. Worth every cent!!

I've always heard about High Tea at the Mount Nelson and yesterday I was lucky enough to have the full five star experience. I cannot recommend it enough. It more than surpassed my expectations. The service from Thuli was outstanding. The food and the presentation thereof was spectacular and delicious. Do yourself a favour and for your next celebration make it a high tea!

I loved the pink hotel decoration it was extremely girly and lovely. The high tea had a wide range of tea options to pick from and desserts, I could not finish all of them but they were all very delicious, thuli was my waitress for the day and she was extremely attentive and sweet :)

This was the best high tea we’ve ever had, so beautifully curated and everything was executed with elegance. Would recommend this experience to anyone! The tea sommelier was fantastic and we had the best service from Nomkitha. The perfect birthday treat!