코트야드 바이 메리어트 콜럼버스 콜럼버스(Courtyard Columbus)

This is a fraudulent reservation and ******* hung up on me when trying to cancel it. I was on the phone trying to get the fraudulent reservation canceled for over 45 minutes before I was hung up on.

Having family in Columbus, we’ve stayed here many times. The time before this last visit was horrible. Room was filthy, furniture broken. I contacted customer service and we were assured this was a one off and they would look into it. We decided to give this hotel another chance and yikes. The room this time was even worse. The black and pink bacteria in the shower was so thick, the room was incredibly dusty, and the thermostat didn’t work at all. Contacted customer service again and we were given 10k points. Not enough to stay at any of their hotels. So disappointed in Marriott. Never again.

The bathroom had not been cleaned. There was hair in the shower stall walls and on the floor. The ceiling above the stall looked moldy as did the shower door. The bathroom did not shut completely. The rest of the room was decent.

Great staff. Stylish hotel. Pretty comfortable although it is located next to the freeway, so can be noisy.

FRIENDLY AND HELPFUL STAFF. COMFORTABLE BED. ONLY COMPLAINT IS DIM LIGHTINH IN ROOM (have to admit it was a gloomy and rainy day0.

The air conditioner didn’t work properly. The room never got below 77 degrees even with air set on 65.

The staff was great. The breakfast ladies were friendly and fabulous. The room was clean - the beds were very clean and comfortable. There was rust on the doorframe beside the bathroom from the moisture that looked very unappealing. The decor in the hotel was slightly outdated. Overall, I would definitely stay again. The rooms did not feel dirty, but the rust and decor issues being resolved would have improved my review.

Upon checking into my room I had my hands full with leftovers, waters, and bags. Debra saw me from across the lobby and stopped what she was doing to welcome me to the hotel and give me a hand with my belongings up to my room. She left me a personalized note inviting me to the bistro where her and ms. Hughes were delightful to talk to and provided excellent service. I travel half the year for work and I have never felt more welcomed at a Marriot property than I did today thanks to those two.

Great property! Just wish the room had a microwave, but everything else was great!