컬럼비아 우드랜즈 공원 근처 호텔

From the moment I arrived until the time I checked out, everything was wonderful. The staff is super friendly and went out of their way to greet me and even welcomed me back from dinner. This was the most pleasant stay I've had in a very long time. Kudos to all!

나는 새해를 가져 오기 위해 더 좋은 곳을 요청할 수 없었습니다 ... 또는 일반적으로! 나는 돌아올 것이다!! 전망. 위치. 내부는 호텔입니다. 완벽을 넘어. 걷기에 좋습니다. 어린 아이들과 함께 걷기에 좋습니다. 볼 가치가있는 모든 것이 너무 가깝습니다. 내 딸과 나는 그것을 정말로 즐겼고 여전히 우리 자신을 즐기고 있습니다.

우리는 놀라운 숙박을했습니다! 주차는 근처에 오프사이트 차고가 있어 편리했고 체크인은 산들 바람이었습니다. 옆에 스타벅스가 있다는 것은 플러스였으며 토요일에는 멋진 농민 시장도 즐겼습니다. 위치는 완벽했습니다. 모든 것이 도보 거리에 있습니다. 방은 깨끗하고 편안했고 직원과 서비스는 훌륭했습니다. 우리는 모두가 얼마나 세심하고 친절했는지 정말 감사하여 우리의 체류를 더욱 즐겁게 만들었습니다. 우리는 다음 방문에서 확실히 다시 여기에 머물 것입니다. 강력 추천! 추신 우리는 특히 인근 명소와 레스토랑을 즐겼습니다.

Shower hard to operate. No regular coffee in room, $200 deposit paid for incidentals at check in… today I have a bill charge taken out of $119.25, instead of the credit of $200 back . I had already paid the reservation in full to Trip.com before check in. Front desk staff was very rude during entire stay. Most problematic even still was that I did NOT have wifi connection during the entire stay! Had to use my cellular data in the room all during the night … front desk never resolved nor seemed concerned about not having wifi access , nor did they offer a solution or compensation. We sat out front of the hotel for over 3 hours trying to come up with the $200 credit card to “authorize” for incidentals. Not the best experience for my birthday or ever! Calling hotel now about the non return of my $200 and double paying for the room that we only in from 10:30 pm- 12:15 next day!

I sent the below to the Hotel directly in May and received no response whatsoever. I found my e-mail to the hotel and decided to post it Where do I begin? I booked my stay (4/27/24-4/29/24) at the Embassy Suites in Columbia, SC approximately 3 weeks in advance (confirmation #XXXXXXXXXXX). I booked a suite with 2 double beds. I called the hotel 4 days in advance to confirm the reservation, and to advise the front desk that I would be arriving late (approximately between 9:00-10:00 p.m.. I was told that would not be an issue. On 4/27/2024, sometime between 6:00-7:00 p.m., I called (what I thought was) the front desk, and was told that I did not have a suite, but only one king size bed, and no suite. I later learned that I was routed to the main Hilton number. Given that I was traveling with a friend, that was unacceptable. I told the representative that, and was told that the hotel was completely booked, and that she would have to ”adjust” my reservation. I told her that I wanted to speak to her manager. Instead, she transferred me to the front desk of the hotel in Columbia, who also told me that she did not have my room, and that she only had a king and not a suite. At that point, I was very irate, given that I paid for a suite with 2 double beds. At that point, I explained that I paid for a suite, and would like to be transferred to her manager or a Hilton customer service representative. Thereafter, I was told she would move someone, and gave me my suite. . I am speculating that that hotel gave my room to someone else earlier in the evening. Later that night, there was a large party in the lobby, kids were running around the lobby and blasting loud music. Other residents started yelling down (given that it was 11:00 at night). Frankly, it appeared that the hotel manager had lost complete control of the situation, and was allowing certain guests to run rampant throughout the hotel lobby. By 12:00, the lobby finally settled down. There was one positive; in that, the cook making the omelets on Sunday morning 4/28/2024, did a great job managing the crowd. However, the bartender on duty (both nights I stayed) should really learn about customer engagement. I bartended for 3 years, and I think I remember the importance of making someone feel comfortable at the bar. She definitely did not do that. (If you don't like your job - find something else). For that matter, I did not feel comfortable (or safe for that matter) at the hotel, which is why I initially picked a Hilton Embassy Suites over the competition. This is supposed to be a flagship hotel for the chain – very disappointing. Frankly, this was one of the most unprofessionally run hotels in which I have ever stayed. I don't think I will stay at the Embassy Suites again and I will question staying at a Hilton again.

우리는 NY에서 집으로 돌아가는 길에 이 숙소에 1박을 했습니다. 근처에 쇼핑과 레스토랑이 있는 편리한 위치에 있습니다. 우리 방은 표준 홈우드 스위트였습니다. 깨끗하고 잘 관리되었습니다. 우리는 BWI 공항에서 약간의 소음을 발견했습니다. 피트니스 센터는 Homewood의 일반보다 크고 시설이 꽤 잘 갖추어져 있습니다. 아침 식사는 꽤 좋았고 항목은 즉시 보충되었습니다. 우리는 다시 머물 것입니다.

A great replacement for a bad hotel down the road. I had a reservation at the Fairfied on Blarney. I arrived to a loud and rowdy gathering in the parking lot. I immediately called Marriott and booked this hotel. This property has undergone a fairly recent reservation. The staff was courteous and responsive. I was amazed by coffee available at the lounge. It was as good as fresh coffee at a Starbucks store. The room was clean and quiet. A great stay after a bad experience. The property had the feel of a much higher priced hotel.