트루 바이 힐튼 하비슨 컬럼비아(Tru by Hilton Harbison Columbia)

First thing we noticed was a group of men smoking **** in the parking lot. There were stains on our bedsheets and the rooms and hallway smelt a little wet and a lingering ********* smell. Staff was great and friendly though.

In town for soccer games so picked this hotel due to it being close to the fields we were playing on. We like staying at Hilton and the Tru brand but this was not up to the normal standard. Check-in service was great but the guy working the desk in the morning was not friendly at all - hotel seemed dated but the rooms were fine and typical Tru style. If in town again would pick another hotel - maybe the Home2 Suites down the street. Not terrible but just not great considering all the other options around.

I loved my stay here everything was good I loved the amenities that they had, even though I didn’t get into the pool I loved that they had one. And I didn’t have any soap in my bathroom.

Great

Need extra time around the area due to increase in traffic at certain times of day. Nice to use app to check in and out although digital key not updated on app with check in so still had to stop at front desk.

I booked & paid for a king size they made me take a queen room that was dirty very loud from the room next door that had 4children & 1 adult but gave us something we never requested. Room door was jammed we were unable to get the first 3tries the front drank staff had to come up after we went down 3time. I swear by Tru but this was the worst experience ever especially being a Hilton honors member. Very disappointed

The property was amazing .! It’s always a pleasure staying here because it’s close to everything . Butttt this stay was a little different . They need to improve the front desk staff . Wasn’t friendly at all . No greeting . No smiles . Looked as if they hated workint there . But housekeeping everyone was sooo sweet & welcoming

I frequently book stays at Tru hotels for I tru-ly enjoy the environment and style of this Hilton hotel. HOWEVER, this particular hotel was poorly managed and I cannot recommend it. So unfortunate ;-( My room was infested with little tiny roaches coming out of the walls, sinks and floor. The bedding had tiny roach carcasses, hair and dirt under the sheets. The mattress frame was full of crumbs, dust and dirt. When attempting to chat with the front desk during check out about the issues so they won't rent the room out to anybody else in its condition, I received zero acknowledgment and just asked if I wanted a receipt. Since she didn't care when I started to bring up my concerns, I just remained cordial and left -- not like I planned on staying there ever again. sigh...

The staff was friendly and the location is convenient. Bedding was not very clean. Hair on bed spread. Pet fee went up to $75.00. ******* website stated $50. We have stayed at this location before.