베스트 웨스턴 플러스 애로우헤드 호텔

The hotel experience was great and would go back again. The food was great and the staff was very accommodating.

Very comfortable hotel, excellent staff & easy secure parking. I’ve stayed with & without my enclosed alum trailer without any issues. Great easy access location & enjoyed the breakfasts. The Wi-Fi is better in the lobby all of the staff seem very helpful & friendly, Heather at reception has been an especially huge help for me the last 2 stays. Great place, highly recommend.

Night person great, other than that skip. Night person was very kind and helpful. We felt welcome and comfortable. When coming down to breakfast the person at breakfast and then what appeared to be a manager questioned our room #, number of people in room and their ages. We had indicated this both on booking and check in. I was with a 7 and 12 year old. And we were assured breakfast was free but we needed to check in for the FREE breakfast to ensure how many kids and adults we had. But again…no charge for the breakfast and no separate food distinction between kid food and adult food. It was very uncomfortable. As if we were trying to “get away” with something. And believe me, breakfast was not special enough to be questioned by what appeared to be management about our children’s ages.

Was trying to check in my husband gave me the card he purchased the room with to use as deposit Heather said his he was not there and she could not do it till he was we had to wait in lobby till he got off work which was three hours

The hotel is in rough neighborhood. I felt safe personally but wasn't sure my car was safe. Lot's of homeless types hanging around the parking lot. Marijauna smoke prevalent.

Only complaint is with the front desk clerks. Both at check-in and check out. Check out clerk refused to provide a receipt or some type of confirmation that I was checked out and no further charges would be applied.