호텔 디 오리지널스콜마르 호트 코엔니스버그 발 비네스

酒店在一個小鎮裏，旁邊就是一座酒莊，夜晚非常安靜環境巨美，我們第一天入住時存到酒店一瓶酒，第三天取酒時酒不見了，前台非常努力的幫我們找我們的酒，沒有找到後經理送我們一瓶全新的他們酒莊的葡萄酒作為補償，酒店經理非常好👍.酒店酒莊的酒也很好喝！非常喜歡這座酒店，在這裏留下了美好的回憶！

Great location - views, vineyards, good restaurant on the property, quiet. Very inconsistent inconsistent experiences with the staff. Terrible front desk experience - check-in took 45min. No English, no ‘Hello’, the room I booked wasn’t available. It was already given away to a different guest. Letitia wasn’t capable of finding a replacement or didn’t have the authority to upgrade. I looked at 4 different rooms in total. The manager of the hotel was there the whole time, yet did not step in to help address the situation. He made sure he stayed with his back to me the whole time. I got a nice room in the end, comparable to what I had booked, but only because I kept insisting. So frustrating. At dinner - the server was unfriendly to the point that I addressed the issue head-on. Do you have a problem with me? ‘No, I don’t, I even brought you a different eine.’ What? That’s part of the job! The property is old, the carpets needs replacement, but the location is fantastic.

We stopped at this hotel on our way to Dijon. The hotel is located in a beautiful village close to uniquely picturesque villages. We found nice amenities and beautiful grounds. It is listed as a four stars hotel but I would say it is more like a three stars hotel. It is clean, but the towels are old and we ran out of soap which we requested but never came. There is no room service, and the hotel restaurant must be booked in advance. These were just small inconveniences for us, but may be important to others.

Great place to stay on the Alsace wine trail. Rooms are excellent - shower was among the best I have had in France in terms of water pressure and relaxation. The hotel has an amazing front terrace area which overlooks the valley -- with ample outdoor furniture. Perfect place to relax with a glass of wine or a beer. One issue we had which I reported to hotel the next day - they have outdoor lighting - a large spotlight was pointed at a tree outside of our room - but was also shining directly into our room. We had to fully draw the drapes cutting off the ventilation from the open window which is required for this older building. While we had a fan, Recommend that you reserve dining ahead of time if you want to eat at the hotel's restaurant - we had to eat elsewhere because we did not reserve. But, this seems to be the pattern for most of the Alsace area.

Intrusive questions at check-in, annoying and unnecessary. Result slow check-in.

Nice hotel in a great location for exploring Alsace. Super restaurant!