햄프턴 인 멤피스/콜리에빌(Hampton Inn Memphis/Collierville)

很安靜 不錯

Place needs updating and sprucing up. Breakfast was good. Front desk morning clerk rude and unprofessional.

Room was clean, beds were comfy, 4 pillows per bed was excellent, water pressure and hot water in shower was perfect! The only thing I did not like was the misleading email with room price and taxes. The email indicated a room price of $187 + $26 in taxes for a total of $213. I was surprised when I arrived when I was charged an additional $42 in taxes for a total of $255. My question is why does the tax amount seem to change daily? Why couldn’t the final price reflect the accurate tax amount?

There were big dogs in a room barking constantly. Breaksfast is not the quality it used to be. Front desk did not inform properly about how the $10 per night in drinks and snacks works. Front desk does not provided receipt for voided charges.

Great service. Great breakfast. 4 stars vs 5 because of mold obvious in framed art and exacerbating allergies.

Our TV and coffee maker didn’t work so went to front desk for help. Women just walked to the back office as I was talking to her. I thought she was calling someone, but she never came back. She said we couldn’t get a new room. Went to get coffee from the lobby ‘24 hour’ coffee station and it was ice cold. She said it wasn’t her job to make coffee and we would have to wait to 6am. I have never met a ruder, lazier front desk person!

The location of the hotel was close to everything that I needed. There are plenty of restaurants within a couple of miles. The hotel was older, but it was very clean and quiet. Which for me means a lot. The front desk staff in the afternoon was super friendly and helpful; the morning staff at checkout...not so much. She was not very pleasant! I did not have time to enjoy the breakfast. Overall I would definitely stay here again.

The hotel was very clean The breakfast was great on both days of our stay. The temp to the room was good The only major complaint was the king size bed was horrible. The mattress needed to be replaced years ago I told the front desk employee on Tuesday and Wednesday how horrible the mattress was and did not receive any comment from the staff. We did not get much sleep due to the mattress We always stay at a Hampton Inn hotel when we travel

The property was a little dated as far as decor. However, it was spotless. The employees were all extremely nice and welcoming. Parking was a breeze. The rooms have large flat screen TV's with a variety of cable channels as well as Nest thermostats. Also, the complimentary breakfast was top tier (I personally LOVED the mini omelets). I would certainly stay here again!