베스트 웨스턴 헤리티지 인 - 채터누가(Best Western Heritage Inn)

The photos show a very limited area of the check in foyer. This is a very low rent area and not recommend for two women traveling alone.

The front desk and check in was friendly and fast. The diner connected has great food and service.

My fiancé and I frequently stay at this property. Sam, Jimmy, and Rhea are awesome! They go above and beyond for their guest.

We frequently stay at this best western. The stay is always great Sam, Jimmy, and Rhea have the best customer service, you’re always greeted with a smile and they will go above and beyond for the guest. Rooms are always clean, we could not be happier with our stay!

Microwave was not cleaned, sheet on second bed had black smears, hand soap was missing .

No coffee pot in room, no remote, no trash cans, no iron and the shower shocked me, literally! The attendant handed me a remote when i complained and searched up a coffee pot. Didnt offer to change rooms, I did ask. The morning attendant when told of all the problems did make sure to get half my money back. We will not use this hotel again

People playing music late at night in the parking lot, large groups of people who appeared to have originated in a foreign country to the south of us blocking access to the check in area where they chose to congregate loudly, then doing the same thing right outside our room. Room had been poorly cleaned.

The floors were wood-look vinyl tile. When I walked across the floor barefoot, the bottom of my feet got black. The floors need to be mopped. The table lamps had rust around the control buttons, and one had a couple of holes in the lampshade.

Friendly staff. Easy check in and out. Clean room. Just a quick one night stay. Was a good night. Close to lots of things. Would stay again when needed