퀄리티 인 클락스데일(Quality Inn)

You could not access rooms unless you entered through lobby. Rooms were on 2nd floor, but no elevator. Stairwell was dirty with mirrors that were removed from rooms. No breakfast nor coffee. Cleaning staff were not friendly. Actually told us we had to go to front desk for towel. Pay later option was not effective. Credit card was used without discussion. Asked to pay cash and was told we could not. I do not think we will ever stay here again.

Staff very friendly, and hospitable. Property is under renovation, there were some cosmetic flaws wth the room, im sure will be updated once renovations are completed.

We reserved two rooms one for 7 days the other for two. Our room keys stopped working aftet 3 days. The continental breakfast wad non ecistent for 5 of the 7 days

There was no elevator and our room was on the 2nd floor. There was no bread for toast. The eggs I don’t think were eggs. Would not stay here again.

They need to go ahead an renovate and train front desk properly. Every employee should look professional and wear a standard uniform. It was just a mess. Glad we only stayed one night.

the service was good registration lady can't remember her name upon our arrival was really great she did her best to make our stay go well

Our reservation was given away, very un professional, unorganized I’ll never visit again

This hotel needs major upgrades and improvements very badly. The carpet in the room is very dirty which i believe causes the room to smell bad (we had to purchase room deodorizer to spray the room to try to erase the smell, but it didnt work for long). The bathroom tub was terrible. Even when they clean the tub, it still appears dirty! Unless the hotel is upgraded/rrnovated, husband and i will not stay again.

The staff provided very good service and friendly assistance. I was very disappointed as the amenities did not match its advertised listing online (specifically, there were no elevators and no pool). Having a second floor made it difficult for carrying luggage upstairs. Additionally, keys to the room had to be re-keyed for entry into the room upon my second night’s stay. The keys did not always work with the outer doors on occasions.