Holiday Inn Berkshires

Nice place

第二次住，上次很早離店所以未發現問題。該酒店上午從8點半開始打掃房間，問題來了：其他酒店會在打掃一個房間時先把房間門打開固定住，直到打掃完成。該酒店是把門上的那個門別打開，服務員進出一次，門就重重地砸在門別上，一個房間平均砸五六次，一層樓砸上百次，從8:30直到12點，差點沒把我心臟病砸出來。住過的酒店千千萬，這種操作在全世界沒見過。服務員還會在打掃時隨身攜帶一個收音機，大聲地放着音樂，一邊聽一邊砸着門，自己happy得很。原本定了兩晚，結果住了一晚我就跑路了。

酒店性價比很高，大堂寬敞舒適。雖然房間略舊，但是衞生很不錯。大堂有茶水和咖啡供應，工作人員熱情禮貌，還會再來。

房間乾淨，就是不太亮

Very nice staff, very clean! The pool is in the basement and feels like an old YMCA- clean but kind of creepy feeling and loud door to a large fan being run. The rooms are clean but dark! And the sheets are not cotton so that’s not great for a good nights sleep.

The staff was so incredibly kind and helpful! Everything was clean and all our needs were met. It was great to be able to walk everywhere. We will be back. We went skiing at Berkshire East, which was about 30 minutes away, I think Jiminy Peak is a little closer.

Our stay was enjoyable except for the employee that came into the pool area 15 minutes before the pool closed and kicked us out of the pool. I told her I thought the pool closed at 10pm and she said, “no it’s closed now. Get out.” Very rude. I asked the desk in the morning and they confirmed that the woman was supposed to only give a 15 minute warning and not kick us out. I’ve never been treated so poorly by a hotel staff anywhere before.

Really nice hotel. Walking distance to MassMoCA. Very clean. Friendly staff. My only complaint is the paper-thin walls and the climate control fan being too loud. Other than that it's totally good and you shouldn't hesitate to stay here.

Perks: the (surprisingly warm) pool and hot tub made our trip, good coffee, chic lobby, nice restaurants within easy walking distance, funky art displays, comfortable room, relatively affordable. Downsides: not sure if we were just unlucky but we had some noisy neighbors, and sound seemed to carry very easily between our rooms (we did eventually ask them to keep it down), and the mattress didn't agree with my husband's back (it was fine for mine). Also, we wished that the hotel offered a breakfast!