이비스 스타일스 클라망 가르 그랜드 파리

객실은 깨끗하고 뜨거운 물이 잘 나옵니다. 조식은 다양하지는 않지만 충분합니다. 위치가 조금 외진 편입니다. 지하철 12호선까지 걸어서 20분 이상 걸리고, 오르막 내리막입니다. 근처에 큰 슈퍼마켓이 있습니다. 전반적으로 만족하며 큰 단점은 없습니다.

그냥 평범한 작은 호텔이에요. 최근에 도로 공사 중이라 좀 돌아가야 해요. 딱히 할 말은 없어요. 호텔 안에서 음식과 음료를 주문할 수 있어요. 밖에 지하철이 있긴 한데, 도로 공사 중이라 좀 돌아가야 해요.

호텔이 너무 좋았어요. 깨끗하고 직원분들도 친절하시고 교통 접근성도 좋았어요. 정말 만족스러웠어요❤️

깨끗하고 편안한 호텔, 훌륭한 아침 식사

We stayed at this hotel with my partner and our dog. When we arrived in the middle of the night (around 3:00 am), we discovered stains on the fitted sheet that looked like urine. We went down to reception right away, and they moved us to another room, which we truly appreciated. During the stay, we chose not to request daily housekeeping to avoid stressing our dog, but we wanted to change the bedding ourselves. When we removed the duvet cover, we were shocked to find stains that seemed to be blood and urine on the duvet itself. We asked housekeeping for a replacement, and thankfully they provided a clean one without any issue. At checkout, we went to reception to inform them about everything and show photos and videos, just so they could be aware of what happened. Sadly, the response from the morning receptionist, Adonis, was rude and dismissive. Instead of acknowledging the problem, he replied, “We already changed your room,” in a rather condescending way and then asked, “So what’s the issue now?” We explained we weren’t complaining, only giving feedback, but he simply said it wasn’t his responsibility and that he “might pass it along.” There was no apology at any point, though he quickly reminded us about the pending charges for the dog, parking, and city tax, which we paid on the spot. We also noticed him mocking a guest on the phone while joking with a colleague, which felt very unprofessional. As for the facilities, the furniture is old and worn, especially the sofa, which was in bad shape and doesn’t reflect the standard one would expect from a hotel of this category. The breakfast experience was very poorly managed. When we arrived at 9:15 am, most of the food was gone, there were no clean tables available, and we had to repeatedly ask for items to be restocked. When bread was finally brought out, it was still frozen, which understandably upset several guests. ⸻ Overall: while some staff members were helpful and tried to resolve issues, the cleanliness, morning reception service (particularly Adonis), and breakfast organization were very disappointing. The night receptionist was kind and helpful, but overall, the experience fell far short of what we expected.

Die Lage ist ruhig und gut an die öffentlichen Verkehrsmittel angeschlossen. Das Frühstück ist für französische Verhältnisse top. Unser Familienzimmer (Standard) war ausreichend und sauber, nur die Betten waren uns etwas zu weich.