Hôtel des Trois Massifs

Muy buena experiencia

호텔 직원은 우리가 도착했을 때 아침 식사가 포함되어 있다고 말했습니다. 우리가 떠났을 때 그들은 실제로 점심이 포함되지 않았기 때문에 우리에게 모든 점심 비용을 지불하라고 했습니다. 그들의 변명은 우리에게 이 정보를 제공한 직원이 방금 도착했다는 것이었습니다. 거의 손도 대지 않았는데도 점심값으로 100유로를 내야 했어요! 상업적인 제스처도 아니고 아무것도 아닙니다. 나는 이 시설에 반대할 것을 강력히 권고합니다.

Good one night stop. Should think of a better brrakfast area. The place where i had tye breakfast felt like a hostel / cheap area not a place where i paid £130/night.

We had to stay in this hotel due to the road closure because of land slide on the way to our ski resort. On departing I left my bag in reception, on realising this about 30 minutes in to our journey I called and they said they had the bag and would put it behind for us to collect 6 days later. On collection of the bag (a clear hard bag) I noticed items were missing, I spoke to the reception staff and he said he will get the manager, the manager refused to come out and speak to me.... guilty???. Over £150 worth of goods have been taken from this bag and the manager won't come out and speak with me. They have cctv at reception and my bag would be clearly visible being full on check out and half empty when collecting it. Yet I am being told maybe I 'forgot' what I had in there. I know exactly what I had in there as I packed it and know exactly what items have been STOLEN!! I would not recommend staying in a hotel that clearly has staff that think it is acceptable to steal customers personal belongings. Avoid this hotel at all costs, as they clearly don't have great customer service or trustworthy staff!!!

The hotel is easy to find with ample free parking. The staff are friendly and speak good English. The rooms are large, comfortable, quiet and well appointed. The restaurant serves very good food and is good value. The manager was worried about the security of our motorcycles as theft of British registered bikes is high in the area. He moved his car soo that we park our bikes out of sight at the rear of the hotel. We both had an anxious nights sleep as we were worrying whether the bikes would still be there in the morning (they were). This hotel makes a great base to explore Grenoble, Vercors and Rhône Alps.

Fine for an overnight stop. Breakfast was quite limited.