오크크릭 호텔 검색

I come to Milwaukee 4-6 times a year and decided to try out this hotel for a 5 night stay. Stayed in a one bedroom suite with a full kitchen. The room itself was reasonablly clean (except for 2 tennis balls I found under the bedroom AC). The kitchen area was very clean. The dishes and glasses were spotless. It was well appointed with towels, and dish soap and dishwasher soap. The full size fridge was good, although it runs to the warm side even if you set the temp to the highest position. Recycling containers are also in the room. The room was also made hypoallergenic with feather free pillows. The bedroom has ample space for your belongings. The sink is separate from the toilet/tub area, which I personally do not like. This kind of set up requires someone to open doorknobs before washing their hands after using the toilet, which I find gross. It is also a very inconvenient set up if you are with someone who wants to sleep longer than you. You cannot turn on the lights at the sink or use the vanity area without waking them up. In addition the toilet area light is motion detected, so if you get up during the night a blaring light hits you and disturbs the person you are sharing a room with. A better design would have been a simple night light on the switchplate in the toilet area. The hotel is new, which is very nice, but it lacks quality insulation you find in older hotels. I could hear everything going on in the rooms above me and next to me. The outdoor patio is terrific. The grill was immaculately clean and I felt very comfortable using it. Every day of my stay I saw a maintenance man outside cleaning tables etc. Nicely done. The fire pit resides directly next to the grill and is a great place to sit with family. I saw it being used every night of my stay. There is also a pool and laundry room, which are clean and modern. The gym area is also well equipped. Parking is free, which always factors into where I stay. The front desk staff are very pleasant and kind. Most especially a woman by the name ”Katisha???” (I don't think I spelled this right). She was very engaging and customer service focused. The one area that could use a kick up is Diamond status perk recognition. The room I received for 5 nights was on the second floor right above the front entrance. (I requested the top floor be assigned in my reservation.) It was a very noisy area with lots of car lights etc. Not very comfortable, especially for 5 nights. Also at check out I requested a 1 hour complimentary check out (moving it from 11am to noon). The person on the front desk called the housekeeping department to ask them if it was OK and they said no. I've had status with Hilton for 20+ years and this was the first time I've ever been denied a 1 hour extension. It was also the first time I've ever seen the front desk not be empowered to make a decision like this...seemed very odd that they had to ask the housekeeper. If the price is right and I have g

위치, 가치, 시설은 훌륭했지만 슬프게도 체크인 후 약간 내리막 길을갔습니다. 체크인 과정은 매끄럽고 방은 깨끗하고 환영했습니다. 그러나, 내가 오후에 돌아 왔을 때, 하녀는 문을 닫는 것을 막는 데 사용되는 막힘으로 방을 열도록 소품을 넣었습니다. 홀의 다른 끝에 있어도 그녀는 문을 열도록 소품을 넣을 것입니다. 이로 인해 내 옆 방의 문이 크게 흔들리고 쾅쾅 울립니다. 아침 줌콜에 걸려서 저녁 행사 때문에 나중에 쉬려고 노력하면서 끊임없이 거칠었습니다. 그런 다음 체크아웃 아침, 체크아웃 전에 가방을 챙기려고 차를 타고 갔는데 셔틀 기사가 매우 빨리 가고 로비 앞 주차장으로 흔들려고 하니 로비로 걸어가는 동안 거의 날 때렸다 문에 앉아있는 곳에서 제게 소리를 지르며 손을 흔들며 제스쳐를 했죠. 저는 확신하지 못했지만 그가 손가락을 줬다고 생각했습니다. 마지막으로, 체크 아웃시 여성은 제 계좌에 추가 요금이 부과되어 질문을하려고했는데, 그녀는 며칠 동안 머무르는 동안 보류라고 말했지만 2 일 동안 3 번 청구되었습니다. 저녁 늦게 전화했을 때까지 (그녀가 내 질문에 대답 할 인내심이 없었던 것처럼 보였기 때문에) 다른 방에 내 카드를 잘못 청구했다는 것을 알았습니다 (송장에는 ”잘못된 카드”라고도 함). 두 번째 날까지 모든 것이 훌륭했습니다. 나는 편의와 가치를 위해 다시 머물지 만 최소한 직원들과의 상호 작용을 제한하려고합니다.

I stayed several days off and on due to family illness. The front desk staff made having an uncertain length of stay any given day painless. I stayed in different rooms and had no problems or complaints at all. Clean comfortable beds. Clean bathrooms. Quiet, even when I was overlooking the parking lot. Hot coffee available day and night.

우리는 항상 Home 2 스위트에서 정말 좋은 숙박을했습니다. 2 일간의 여행 후 호텔에 도착했습니다. 우리가 들어 오자마자 그것은 압도적이었다. 직원은 괜찮 았습니다. 음식의 냉각기는 완전히 비어 있었고 왜 그런지 확실하지 않습니다. 우리는 우리 방에 올라 갔고 깨끗하고 매우 넓었습니다. 우리는 커튼을 닫기 위해 갔고 그들은 깨졌고, 프론트 데스크에 여러 번 불렀고, 마침내 누군가가 와서 그것을 고치려고 노력했지만 할 수 없었습니다. 그들은 우리에게 새로운 방을주지 않을 것입니다. 그래서 우리는 가능한 한 창문을 막아야했고, 침대에 갔다. 다음날 아침 아침 식사를 갔고 실망했습니다. 아침 식사 샌드위치는 매우 오랫동안 난방 케이스에 앉아있었습니다. 빵은 바위처럼 딱딱했고 치즈는 역겨웠다. 우리가 일찍 체크아웃하고 다른 호텔에 갔다고 말할 필요는 없습니다.

장소는 공항 옆에 있었지만 시끄럽지 않았습니다. 바와 레스토랑은 좋은 시간이었습니다. 에이미는 매우 전문적이고 훌륭한 바텐더였습니다. 좋은 벽난로. 방은 편안했다. 다시 머물 것입니다!

Fantastic customer service (which is normal for this brand of hotel in my opinion) From Josh at the front desk to Lee the GM, they went over and above to accommodate my family for my daughter’s graduation. I switched from Hilton to IHG a few years back and never turned back. This hotel was very clean but that was no surprise as I have yet to stay at a Holiday Inn that wasn’t. The breakfast was hot and fresh and exactly what we needed to get the day rolling. Thanks again to the staff here for all their hard work and for making my family comfortable. You guys ROCK!!!