로건 타운쉽 호텔 검색

This was my second visit to this hotel. It is clean, safe, and the staff are nice. It’s also an older property. One thing I don’t get, they don’t put out hot tea and hot chocolate like at Holiday Inn Express locations do… this would be a nice touch Also there is a pool table - but you have to pay to play… seriously, not cool I would stay again but a few touches of gestures to guest could go a long way

Visited Dec 24th for the night. When we walked in the front desk lady was on her cell phone and we weren't greeted. My husband stopped to make coffee and she still proceeded to continue her personal call so we went onto find our room with the online check in. When we got to our room the online checkin key didn't work so had to go back down stairs to get help. Finally 30 min later in the room which was just OK. The bathroom had hair on the floor and tub. The pillows were soft as flapjacks and the vents could use a cleaning.

I have had the most ridiculous and unprofessional experience dealing with the hotel manager Deshawn. Better yet, the lack of the dealing with the hotel manager. My flight into Philadelphia was going to be four hours late. As a courtesy, and to make sure the hotel would still be able to check me in, I called the hotel to make sure a late arrival in the night was okay. The woman working the front desk said it would not be a problem, and she put me down as a very late arrival (past 3am). A few weeks later I check my credit card statement, the hotel charged me $27.80. The woman working the front desk keeps denying the refund because of their internal policy as a “no show”. I was never told this when checking in, otherwise I would have made alternate lodging arrangements. Another reason the refund was denied was because the reservation was under a 3rd party. However, the extra charge was DIRECTLY from Candlewood Suites, so the manager DOES have the authority to refund the charge. I understand there is a “no show” policy. But if a guest gives you a heads up they are arriving late AND you don’t inform them about the charge, you are taking advantage of the customer. I have been calling every day this week to speak with the manager. I always ask when he is in, and I call during those times, but he never seems to be available. I ask for the manager to call me back, but he never does. I even asked the woman working the front desk if the manager is okay with me explaining my experience and publicizing that Deshawn will not authorize the refund. And she said yes. He clearly does not care about his reviews and I advise everyone to look elsewhere for lodging arrangements. He is avoiding dealing with a customer that he knows has been overcharged. He just tells his employees to relay the message that he is not authorizing the refund and doesn’t have the courage to face the customers himself.

방은 여전히 비교적 크지 만 방음은 평균이며 밤새 위층을 걷는 사람들이 있으며 화장실 시설은 비교적 간단합니다. 아침 식사는 좋고 풍부합니다. 서비스 태도가 좋습니다.

훌륭한 직원 쉽고 단어 로그인에 진실합니다. 나는 Roku와 사과 놀이가 결코 성취되지 않았으며 멋졌지만 작동하지 않았으며 일을하려고 많은 시간을 보냈으므로 작업 발표를 방해했습니다. 또한 이 지역을 좋아하고 물가를 따라 있고 옆에 대여할 수 있는 시설이 있는지 알고 싶었습니다.

One of the most terrible hotel experiences I've had in a long time. The tub was scratched and dirty, looking and didn't drain, the refrigerator didn't work, and wasn't in the best area of town. It says airport, but it's a good 5 miles away. The bed was comfortable so thatis the only reason I gave it two stars rather than one. Definitely would not recommend unless you're desperate. Rooms are rundown and old. Definitely need remodeling. The breakfast was only edible.