크로스 핸즈 호텔 검색

Stayed at the Baltic on Friday night. Arrived around 6 o clock and both our rooms had just been floor mopped and were still wet smelling of cleaning fluid and there was no heating on. A very unwelcoming start. The Inn had very few residents staying so had ample time to prepare rooms earlier in the day. Our room had a grotty old settee parked at the end of the bed with a shabby cover thrown over it. The fridge had not even been wiped out and was dirty. Duvets on the beds not adequate enough for that time of year. Around 4.30 a.m. we were woken by the fire alarm going off so had to trail down to the Fire exit. Not a single person on the premises to take charge other than the few guests staying - we had to ring a number provided and were told there would be someone there in 5 minutes - this was more like 15 minutes or so before the owner turned up. An apology given - it was a false alarm. Not a good situation on a very cold February night - what if there had been a fire? Cooked Breakfast was served 15 minutes after time specifically asked for and was cold. This could be a lovely place to stay but accommodation standards very low. Advice would be to steer clear.