더 로즈 & 크라운 호텔(Rose and Crown Hotel)

The noise from the bar below was unacceptable. The loud level of music, and the fire door banging went on until 2:00am in the morning. I would highly advise not to book this hotel if you are a light sleeper. I did report this to the management but they didn’t seem bother about the complaint or feedback.

Nice hotel, a bit too much noise from the bar, and the Hotel.com listing is missing a few details - for the room I was allocated the bathroom was across the corridor, this did not seem to be mentioned in the listing. Breakfast was extra, a while the listing did not mention it either way, it could have been more accurate to avoid confusion.

I booked the room (Room 7) last minute due to train delays preventing me from reaching my destination. The room was clean and the bed was comfortable. What wasn't clear from the details is that the bathroom is separate and across the corridor. It was private, but this entailed using keys to lock the bedroom door, unlock the bathroom door and lock it from the inside as there was no bolt. When you need the bathroom at one in the morning this is a bit of a palaver!! The reason I can't give a good rating is that, whilst the bed was comfortable and everything was clean, the noise from the air con / extractor or whatever is in the roof above the room was so bad that I barely slept. The hotel must be aware of this, so why not supply earplugs? I resorted to toilet roll stuffed into my ears but even this didn't drown out the racket. I even recorded it on my phone! Even in the most comfortable room, if you can't sleep then the room isn't fit for purpose. In the early hours I did wonder why I hadn't just slept on a bench in Carmarthen station!

Booked into our room straight away. It was a lovely room and a massive shower. All the staff were very friendly and helpful. Breakfast in the morning was outstanding. The locals drinking in the bar were very friendly. We will definitely be going there again

Clean and modern accommodation. Friendly welcoming staff. The only problem was noisy crowds outside until 4am making it impossible to sleep. They were nothing to do with the property though.

everything was excellent,from the moment i arrived to moment i left.

Clean, quiet and the staff were absolutely lovely couldn't be more helpful

Terrible stay without Wifi and no lift. I have knee problems and Iwas given 2nd floor. I asked for first floor upon arrival explained my medical conditions, they asked for extra £30. When i asked about wifi, they said its tempremental sometimes. Then please advertise like that.

What a great place to stay. Massive room with a massive bed and very tidy and clean. Well worth the money. Staff very friendly