Located within walking distance from the port area, shops and restaurants. Sadly, we were disappointed with our rooms that were small and in need of updating, No pool view or balcony making the room feel smaller and dark. The pool is located within a beautiful well maintained garden. Lifeguard is present and provided guests with sun beds and towels. We were half board, breakfast was limited but sufficient. Evening meal was disappointing, limited options for children and small portions. We eat out several evenings and occasionally ordered food to the hotel. Santa Cruz is a lovely place to visit with friendly locals who are keen to engage with tourists.
My boyfriend and I stayed in one of the penthouses and loved it! The view of the city, the mountains and the sea from the three balconies was just beautiful. The room is not only stylish and comfortable, but also has a fully equipped kitchen, which we always appreciate when travelling. There is a fairly large smart TV in the lounge but with this view we didn't even switch it on :) The location is good, it's a 15min walk to the centre of Santa Cruz and there is a tram stop 5min away which takes you to the main bus station and La Laguna, we will definitely be back on our next trip!
The hotel is an average one. There was no tea or coffee maker in the room. The room was small without a balcony. We asked for toothbrush on the phone and the person in reception told us to come down to pick it up because he was alone ! We didn’t try the breakfast or dining facilities of the hotel, so no comment on them. I give 3 stars to this hotel because of its nice location and overall cleanliness.
전제: Emblematico Hi-suites 호텔은 다양한 유형의 숙박 시설로 구성되어 있습니다. 저는 개인적으로 2단 스위트룸(소파의 높은 층)을 차지했는데 리뷰 내용을 언급합니다. 숙박 시설은 의심할 여지 없이 매우 암시적이며 최근에 좋은 맛으로 복원된 Santa Cruz의 역사적인 건물 내에 있습니다. 위치는 일반적으로 쾌적한 환경에서 훌륭하고 중심적입니다. 호텔은 도심의 중심부에 위치하고 있으며 도심의 중심부에 위치하고 있습니다. 내려다 보이는 소파 베드, 탈의실, 욕실, 두 번째 TV. 더 신중한 조사는 일부 ”단점”을 보여 주지만 모두 정맥적입니다. 사용된 모든 재료가 나타나는 가치가 있는 것은 아니며 정원 공간이 그리 풍부하지 않으며 소파의 질문은 매우 암시적인 요소입니다. (내 경우에는 선택에 긍정적인 영향을 미칩니다) 그러나 손님이 강요하는 위아래로 약간 불편합니다. 그러나 몇 개의 계단을 만드는 것에 대해 걱정하지 않는다면(건강에 해를 끼치지 않음) 문제가 없다고 말하고 싶습니다. 객실에서 직접 제공되는 아침 식사 공식(호텔에는 방이 없음)도 만족하거나 만족하지 않을 수 있지만 결함은 없다고 생각합니다. 일반적으로 저는 매우 기뻤고, 어떤 사람들에게는 약간의 우려를 줄 수 있는 문제에 대한 전체의 인상이 매우 강해서 최대 평가와 균형이 맞지 않습니다.
Pros: Great location on a pedestrian street across from a pretty park with lots of cafes and shops. Also close to other attractions within walking distance. The hotel was absolutely spotless in all areas that I visited. In the guest room, the sheets were ironed and the bed made up perfectly. Check in and check out were performed efficiently and professionally. Every employee I encountered was friendly and helpful. I requested a bathtub, and I got one. :-) My room (#311) faced the park, but was very quiet. The windows must be a sound-insulating type. The breakfast was part buffet style (coffee, juice, cereal, yogurt, sliced bread & a toaster oven, jelly, butter and other condiments) and part menu (eggs, meats & cheese, pastries, fruit, etc.) and was quite adequate to insure that you won’t walk away hungry. The bed and pillows were very comfortable. The room had a neutral smell—no dirty scents or perfumed scents. The window opened if you want fresh air. There is also a thermostat for cool or warm air conditioning. There is a restaurant on floor 1 with a bar and comfortable TV lounge. Also self-service coffee, tea and water available 24/7. Electrical outlets and light switches are conveniently located on each side of the bed just above the bedside table. There are comfy extra blankets folded inside a plastic bag on the top shelves of the closet. There is a safe for valuables, but I think you need to get the key from reception, and there may be a charge. The TV had a variety of channels, but seemed to be satellite rather than cable. Limited foreign languages. I saw German, Russian, English and French in addition to Spanish, but only a couple of each. I watched BBC News in English. In general, the Sercotel Principe Paz is an excellent value for the money. Cons: (The “cons” are not complaints, but only meant to be thorough and honest in order to help future guests and hotel management.) There is no passenger or luggage drop off area. You will need to walk at least half a block if you arrive by taxi, or farther if you drive and park your own car. There are several parking garages nearby where you can park for 24 hours for €6,95. The two and only elevators are very small (typical) and very slow, so you may have to wait some time for your turn, or else take the stairs. The water sprayer for the shower in the bathtub leaked. The bathroom mirror was a little rusty on the edges—nothing but a frame needed here. There was a crack in the porcelain lid of the toilet. There were no bags for sanitary napkin disposal. The wooden furniture in room 311 was dated and a little worn. The windows did not lock. There is no coffee machine, kettle, minibar or refrigerator in the room (but you can go to the buffet area on floor 1 and find coffee and some other goodies). There was no bottled water in the room. The poached eggs I ordered for breakfast were cold—very cold. I suppose they were precooked and refrigerated. The breakfast food in general,
We arrived late night at hotel, it took us a little longer for check-in since the receptionist was going somewhere for taking care of the other guests. Once we arrived the room, I was surprised by how big the room was and it has everything. A small kitchen in the corner with electric stove, a little sofa bed, a crib - because we had this trip with our baby, and the bathroom was pretty large also. Only one thing that I missed - I hope one day they will have bidè then it will be just perfect 🤩 but overall, it was perfect
나는 지난 주에 크루즈를 타기 전에 Adonis Plaza에서 밤을 보냈고 내일 집으로 비행기를 타기 전에 크루즈가 끝나면 밤에 호텔로 돌아갑니다. 지난 주에는 편안한 침대와 멋진/현대식 욕실이 있는 조용하고 깨끗한 방(407번)에서 즐거운 숙박이었습니다. 오늘은 슬프게도 다른 경험입니다. 나는 내 방이 오후 2시에 준비될 것이라고 들었습니다. 시간이 오고 갔고 방은 아직 준비되지 않았기 때문에 매우 도움이 된 접수 원은 그녀가 나에게 다른 방(614번)을 줄 것이라고 말했습니다. 지난 주에 내가 가진 방에 유사하게 갖추어져 있으며 불행히도 이것은 인접한 방으로 연결되는 문이 있으며 소음은 끔찍합니다! 나는 사람들이 내 방에있는 것처럼 옆집에서 말하는 모든 단어를들을 수 있습니다. 또한 6층에 있음에도 불구하고 외부 거리에서 많은 소음이 있습니다. 연결 문이있는 객실은 옆집 손님이 말하는 모든 것을 듣고 싶지 않은 사람들에게는 적합하지 않습니다. 슬프게도, 나는 직원들이 매우 유쾌하고 호텔이 크루즈 항구에 잘 위치해 있기 때문에 부끄러운 호텔에 다시 머물지 않을 것입니다.
We stayed for 3 nights at this hotel and very impressed. Very clean and comfortable. In a great location for us, and also a very short walk from the number 10 bus stop which goes to the south airport. Air conditioning was very good and room safe was large enough to hold my laptop. Breakfast was very tasty. Only complaint was our room had a smell that previous guest had been smoking in the room, even though it’s non smoking. I did wonder if the smell was something else but then I noticed the previous room occupants had placed a shower cap over the detector, so my guess was likely correct. It wasn’t overpowering and we didn’t ask to move room. I did ask for an air freshener at reception but this never appeared. It got better after a day or so. Super stay. Will hopefully be coming back in a few months time.
This hotel is right in the centre of Santa Cruz near the El Pilar underground car park and the pedestrianised shopping street El Castillo. We went up to the city from south Tenerife to see the Xmas lights which were amazing right outside our hotel and a short walk to Plaza Candelaria. We didn't take our passports which was a problem due to the new police regulations regarding hotel stays. However the receptionist Stephanie was amazing allowing us time and assisting us to complete check in by using photos of the passports held on our devices. The rooms can only be described as new and clean, not huge but ample for a nights stay. Great shower, beds comfortable, nice balcony, tea and coffee tray. Great breakfast and nice restaurant area although we didn't try the evening meal. I would certainly stay here again.