We stayed at the hotel as a last minute booking because the premier inn was full, it was cheap and the reviews were ok. We rang up before to make sure we had a bath in our room and the gentleman dealing with us ‘Tariq’ was really accommodating and sorted that for us, going to the trouble of moving us rooms at no extra cost. We arrived at the ATZ&H hotel (terrible name for a hotel) just before 3pm, we weren’t expecting much after reading previous reviews, needless to say that we were still a bit surprised….. Small carpark which held a max of 4 cars, we have taken photos of the surroundings as it was like a fly tipping place! The road is littered with run down buildings too. We entered the nice entrance to the hotel and was greeted by Tariq who is a nice gentleman, he showed us to our room (room 12) on the 3rd floor. Once in the room we were quiet surprised how run down and in need of a refurb it was. Cleanliness:- bedding clean, the room had spiderwebs on the wall, hairs in the bath, walls with some kind of bodily fluid smeared on it! Amenities:- two waters provided, shower gel in the bathroom and a bar of soap, coffee and tea with biscuits. Room appearance:- dents in the wall, light fittings without a light on it just a wire with tape on it! Sky lights with damaged covers. Bathroom:- dirty bath, no hot water in the morning. Fittings on the wall without rail. Holes in the wall around taps not filled in. Grouting which was dirty and tiles not clean. Cheap and cheerful but the management really needs to think about the housekeeping and a lick of paint wouldn’t hurt, we won’t be staying there again.
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