코트야드 바이 메리어트 로즈빌 갤러리아 몰/크리크사이드 리지 드라이브

房間服務都滿意👍

Stinky moldy a/c unit Well, the hotel was decent enough and overall clean, but there is no accounting for the disgusting air conditioner unit. When we first arrived to our room, it really reeked like a damp dirty rag. We were going out for the night, so just left the window cracked to air it out. Unfortunately we didn’t get back until after midnight and once we we tried running it again, it smelled horrible. I ended up looking at the actual air conditioning unit and it was overrun with mold. I wish we had realized that before so we could’ve switched rooms. Thankfully, it wasn’t super hot so we just didn’t run the AC and left the window open. I informed staff when we were checking out and they apologize, but there is no way to undo that at that point. The clerk told me that they would definitely mention it to staff because that’s something that supposed to be on the checklist for them to make sure it’s clean. That wasn’t just a quote. I forgot to check it today. “issue… That’s more like something that’s been going on for a few months. Hopefully they fixed it since then. We were in room 202 so if you get that room, make sure you check it out.

Pleasant Check-in was seamless. Room was clean, smelled pleasant, mattress not too firm and not too soft. Several pillows to choose from. Great water pressure in sink and shower.

The bath tub had a blue stain and the tub was yellow from not being cleaned properly. The bed sheets had a red stain on it and the couch that opened up into a sofa bed was extremely dirty.

The front desk secure was excellent. Vanessa was the best. We had an issue with the shower and she provided attentive resolution.

Close to Galleria, just wish included breakfast in price. Staff was super helpful to get Sufi setup for my podcast!