티에이엠 바칸제 B&B

머물기에 좋은 곳. Cinisi에서는 할 일이 많지 않으므로 차가 필요합니다.

we want to change our trip so we wanna ask whether we can cancel our booking and return my money. but hoster's attitude is very rude, he hung up the phone directly without responding to our request upon learning that we couldn't make it.If a refund is not possible, just say directly.Hanging up the phone directly is too impolite.

The room we stayed in was nice enough. Some furnishings were older looking but bathroom was recently done and more modern. What was the problem was our check-in. Arrived to find front door locked. I tried to text, email and called at least 4 different numbers until someone finally answered. Waited 10 minutes for someone to arrive and check us in. Since we were from the U.S. it was lucky I had internet and phone service. Many travelers do not. If I didn’t I’m not sure what would have happened. The gentleman who checked us in did recommend a nice pizza place within a 3 minute walk. It was delicious. We also hired him to drive us to the airport in the morning. He was punctual and a good driver!

I enjoyed my stay. It was nice to walk around the neighborhood. I enjoyed sitting outside on the roof patio, very beautiful. It was nice having the shuttle available to get to the airport for a very early flight. The driver was there on time and was very helpful. The shuttle is much cheaper than taking a taxi. Friendly staff.

We arrived at 12:30pm for check in. The front door was locked and there were no instructions on how to access the lobby. We rang the bell and knocked for about 10 minutes. No one came. We waited on the narrow street with our luggage until another guest walked out and opened the door for us. We walked into the empty lobby and looked at an empty welcome desk. We finally found a business card on the desk. We called the numbers. The first was disconnected. The 2nd was answered by a gentleman who shared he'd be over shortly. 15 minutes later, he arrived and asked us to pay before entering our rooms (They charged an extra 10 euro above what our initial reservation was for 'fees.') We booked two rooms for adults and kids. The room in the main bulding was spectacular. Exactly like the website pictures and what we expected. The other room was actually an adjacent facility and was nothing like the pictures. The AC downstairs did not work making the rooms unusable. We called and told it'd be fixed. It was not. The beds in the master were a twin and a child's princess bed (see pic). There was debris, ants, broken glass, random nails, broken shower spigot, trash in the appliances. The shower had very little water pressure. The front door had to be wrestled open There was a bag of used shoes in the master bedroom. The kids room had no AC. When we asked about other options, we were told this was all they had.

This a good place to stay for few days and visiting sicilia. People who work there are very kind. Only breakfast for us was not what we like 👍 Instead of this, we were very happy to be here and will came back again for sure