우치 치토세 아지토

It was a nightmare registering in because there is no one there to admit you to the hotel. There is no phone number even on the website. We arrived at the entrance, unlit, during the night. You see, I got an email from the hotel confirming our stay written in the email headline. So, I never bothered to read the email. It was a mistake but this is a natural response. So we did NOT know our access code. Only because someone else living there let us in did we get into the lobby. And the self-check in apparatus is difficult to use and verifying whom we were was impossible the way it was set up.Only bc there was a phone number were we, after 90 minutes, able to enter our room. No instructions on how to get out of the room either due to the electronic lock. We had to call again. Took 15 minutes to do this! We are not ****** either. I am a computer programmer. There simply are no instructions.

部屋のパスキーは教えていただいていましたが、ロビーのロックキーが共有いただいてなかったため、入れませんでした。 偶然、宿泊者の人が開けて入れてくれましたので良かったのですが、ロビーのパスキーも合わせて事前に共有いただきたかったです。 電話対応はすごく親切で、助かりました。