스너그 하버 마리나 앤드 호텔

I had a lovely bucket list adventure with Basia! Got up and personal with the ponies, birds, and periwinkles. She was knowledgeable, I learned so much, and enjoyed her company. Highlight of my trip! They were accommodating and helpful, and those were two hours I will never forget. Thank you!

Snug Harbor is the best hotel on Chincoteague island. Location, location, location! The hotel sits overlooking the National Park and most days you can look out across the channel and see the world famous Chincoteague ponies roaming in their native habitat. The waterfront cottages are cozy and very clean and the personal customer service is way above most 5 star hotels. They treat you like family not a customer which is impossible to find nowadays going to chain hotels!

Was at Snug Harbor 2007 & 2008, place shaby, but close to activities during Pony Penning week. In February 2009 paid in full $808, for four days during during Pony Penning week at the end of July, 2009. In April my husband died, sent certified letter asking for refund, half was refunded with letter stating that balance would be returned, which never happened. Ignored second certified letter. Web site did not state any information about refund policy. Will never stay at Snug Harbor resort again.

we should have listened to bad reviews we saw, cabin was dirty floors were sticky toilet was stained decor was old. we have a feeling they were short staffed as it looked as if our housekeeper was a 12 year old girl! weather was great so we didn't have to sit in dirty cabin for long thank goodness. we will return to Chincoteage but find a decent hotel to stay.

Avoid at all costs! The property is crummy and rundown, What they call villas, are tiny duplex style cabins. The full kitchen advertised is nothing more than a closet sized kitchenette. Especially beware thwe "luxury villa," rickety double beds with the cheapest linens possible. Cheap plastic mattress covers rustling wake you up anytime you move in the bed, and the bathroom is tiny with exposed plumbing. When I told the owner we were leaving after one night, I discovered she has some serious anger-management issues. Stay away, it was one unpleasant night.

Prime location, but for the price, these cottages are not worth the cost. You cannot do any better for a location to launch your boat, crab off the dock, or enjoy the beauty of the area. That is really what you are paying for since the cottages are very outdated and could use some serious TLC. Fair value would be $150 a night all-in....past that you are paying too much. Of course, for peak time periods, options may be limited, but know you are in a no frills space so the cost is for the location and the convenience for the add-ons (boat rental, guided kayak cruise, etc). Also be aware that you get charged a lot for absolutely everything, including $39 to check-out late (just 3 hours) or early (just 3 hours)--not as an add-on for traveling and paying a premium there. But again, you get the convenience. Service is good. Not great, but solid. Still not justifying the expense.