게이트웨이 칙마갈루르 IHCL 셀렉션

The welcome went very well with Manjula and team showing warmth. They property is a gem with greenery. There is a beautiful swimming pool. We were celebrating our 10 wedding anniversary. Initially we were not upgraded but later Manjula informed us that they have upgraded us to a cottage - that was a kind gesture. The housekeeping was excellent. The decor of the property was classy and well-kempt. Food quality and variety could have been better esp Dinner as it needed reminders to fill the empty containers. Breakfast was good. The lighting in the Restaurant during dinner time could be better- it seemed very dull and dingy. The property round conducted by the staff (forget the name - he is from Darjeeling) was amazing, he was very knowledgeable and showed a lot of plants and explained their properties. High tea was good but not the best - the snacks were oily and limited in variety. The children loved the pool and cycling but they complained that the cycles were broken and there could have been one matching their age. They also missed a kids activity room which is usually a feature in such resorts. The checkout was smooth.Overall an excellent stay at a great property under the leadership of Mr Khan

The resort is very boring. No views at all. Nothing much to do here. Don't believe the photos. Restaurant food in good but not worth the price. A normal starter is about 700₹ expensive than a 5 star hotel. A roti is 275₹/piece. Two course meal will cost you about 3500₹ with one starter, one main and breads. And yes not to forget Extra activities they charge you like so much. Coffee plantations tour is like 2800 per person. Massage centre is so old, the steam bath is given in a box. And beware there were lizards in the massage room. This is 2.5 star hotel charging for 5 star hotel pricing. Not worth spending 15000₹/ night. With food extra.

My stay at this property was truly exceptional. From the warm welcome at check-in to the engaging activities for young children and the delicious dining experience, everything exceeded my expectations. While I've stayed at numerous Taj properties, this one stands out for its exceptional cuisine. The buffet selection, though limited, featured fresh, flavorful dishes prepared with the utmost care. I particularly appreciated the personalized service from Darshan at check-in, who ensured my request for an extended stay was met. The restaurant staff, Mr. Karthik and Mr. Deekshant, provided outstanding service and created a memorable dining experience. Their thoughtful gesture of packing snacks for my daughter on our departure day was a delightful touch. Finally, I commend Mr. Shadab, the General Manager, for his personal commitment to guest satisfaction. The entire team deserves recognition for their dedication to creating a truly memorable stay.

Good experience. Location is great. Beautiful ambiance. Rooms are spacious and have pool or garden view. Just that Front desk was tardy and not up to the standard though they corrected later. Rest of the stay including food was good and family enjoyed it.

A beautiful property nestled in the hillsides. We broke journey here on our way from Kabini to Hampi. Huge rooms, great service. Had a real old world colonial charm to it. Perhaps the only negative observation would be the steps to climb around the property. Would definitely return here in the future.

Our 2 day family get away was really well spent at this property. Initially, I was slightly hesitant whilst booking this property given some of the reviews weren't very encouraging. However,I must confess that the warmth of the staff is the real highlight dlof this place, besides the well kept rooms. The property provides a good balance betwen relaxing in the midst of nature and enjoying a bunch of activities that the property can offer. The other highlights of the trip were the morning with Rahul, the magic show, farm animal feeding with Ram ( the lovely gardener...even the other gardener was welcoming ), good dining time with Ram, Deekshant, Keerti and their team, amazing house keeping service by Lokesh and team. Apologies for some of the others that I can't recall. I am sure that the newly appointed Hotel Head ( Shadab Khan ) will turn this place around making it the an even more sought after property in Chikmangalur. Thank you again everyone.