데이즈 인 바이 윈덤 치코

I booked a last-minute stay here despite the poor reviews because it was a good price and walking distance to restaurants. I was pleasantly surprised to get a clean room and a comfy bed. The nice girl at the front desk told me they recently fixed up their rooms. I was only passing through but if I come back to Chico I’ll stay here again!

I had to call my mom and tell her there is someone who cleans better than her lol LOVED IT NICE CLEAN AND AFFORDABLE We will visit again!

Motel was nicely located. Room temperature was great during hot weather. Amenities were great. Comfortable bed and pillows. We were greeted by pleasant staff members. Morning breakfast was adequate. Swimming pool was clean.

Spent a week at the hotel for a job and had a great experience. Clean rooms and the staff were very helpful. The location is absolutely perfect 3 blocks from downtown and close to all restaurants and bars.

Like location of room, bed was comfortable. Room clean and surroundimg quiet. Staff accommodating at front desk, checked in with ease. Housekeepers friendly and assisted me with change of linens and towels.

After a long day of traveling we were too tired to drive to our originally planned destination and decided to stay in Chico instead. We started calling different hotels for availability at around 9:00pm. This hotel said they had a room available and the pictures on their website looked ok so we booked the room. After arriving the hotel looked more run down than the pictures had shown. We stayed the night and slept in the next morning since we were up most of the night due to loud noises and homeless people roaming the parking lot and going through the overflowing trash can outside of our room window. When we were getting our things packed up and ready to go check out at around 10:30am we saw a COCK ROACH going across the floor from the bathroom. We were absolutely disgusted! After seeing that we decided to check the bed for roaches and bed bugs, when we pulled the sheet up we found multiple MOLDY BLOOD STAINS! We finished packing all of our things and I went to the front desk to complain and ask for a refund since those are both health hazards. I showed the employee (I think his name was Sam?) the pictures and he showed the house keeper. Both of their faces looked horrified. He said that I need to call him tomorrow for a refund. So I called back today and Sam was not there to speak to, instead I spoke to Sakir Ali who identified himself as the manager. He said he would not issue a refund since we stayed the night, he said that I should have told them about it when we checked in. I explained that we did not discover the cock roach and moldy bed until the next morning 30 min before check out. I asked if he wanted me to send the pictures and he accused me of LYING!! He just kept saying "no that didn't happen, you're lying". After he was so disrespectful I asked to talk to the person above him or the owner of the establishment and he refused to give me any information. He ended up hanging up on me. I have worked in customer service my whole adult life and I have never heard of a manager handling a situation this way. Sakir is not capable of being a manger if he treats customers like this especially over something that is a real health hazard. It is not right that this establishment stands by putting their guests in rooms with roaches and mold and accuses them of lying about it! I will be contacting their local health department and BBB.