더 그웬 어 럭셔리 컬렉션 호텔 미시간 애비뉴 시카고(The Gwen, a Luxury Collection Hotel, Michigan Avenue Chicago)

Very good location. Easy to go everywhere. Specious room

The rooms are super clean, and the location is right by everything, from bars, restaurants, the river walk. Also, the hotel staff was phenomenal. We need help with a friend and they assisted us without any complaints, and told us to reach out if we needed anything else.

Beautiful hotel, most comfortable bed ever. Loved the tub and bathroom setup. Great stay overall.

Overall I enjoyed the stay. However staff could be more professional.. the only lady that was very helpful was the hostess at the restaurant

This is a beautiful hotel but isn’t quite lux, the rooms are clean but a little underwhelming for the price. The staff is amazing though and the lobby is truly gorgeous in that art deco revival style. The concierge were very helpful and the location is perfect if you want to be in the middle of the action and close to the lake. I wish the television was a smart TV, who watches cable these days, I’d prefer to stream right to the TV. Would I stay here again? Yes. I really did like the easy access to Nordstrom and the lobby bar/lounge was very nice.

Stayed two nights for a family weekend trip for my husband’s birthday. Luigi greeted us and made sure to ask if we were celebrating anything. The room was quiet and plenty of space for my husband and I. The bed and pillows were so comfortable. My only complaint is that the bathroom needs more places to hang towels/toiletry bags, etc

The Gwen is a great hotel with excellent customer service and facilities. They have many nice features like hot apple cider available in the lobby on a cold afternoon that I appreciated. I highly recommend.

Wonderful hotel, easy to walk around. Parking is tough but everything else was fantastic.

Great location and beautiful hotel. Upon arrival, we were given two vouchers to be used at the bar complimentary. However, while checking out, we were charged 17 dollars for this “resort fee”. Since we had not used the vouchers the amount was credited. A bit misleading to say something is complimentary yet are charged for it. Parking is 75 at the hotel but you can park overnight right across in Nordstrom’s parking garage for 37 dollars overnight.