더블트리 바이 힐튼 호텔 세인트루이스 - 체스터필드(DoubleTree by Hilton Hotel St. Louis - Chesterfield)

Great location next to entertainment. Clean rooms, though a bit dated. Check in was smooth. Service wasn't very responsive when asked for pillows or a missing remote. Never got a remote for a two night stay. Pillows never delivered first night after going to the front desk to ask for them.

The heaters need to be cleaned. When we turned our heat up it smelled like smoke which started the smoke detector. Staff was great about sending us a maintenance man Devante who made sure it was safe,

Outstanding, friendly staff. Excellent facilities. Our first time at a Doubletree

Very nice hotel in a great location. Very clean and great service. The rooms are small, especially the bathroom. But overall, we had a great stay.

Hotel is rather dated. Had three elevators, only one was functioning all weekend. Rooms are rather small. Has a nice gym and pool, however they close at 8pm on the weekends. Would not ever recommend for a family trip. Definitely geared toward business travelers.

Room seemed a bit dated. Carpet needs to be cleaned or replaced. Lobby was nice. Staff was friendly.

Good breakfast(surcharge). The hotel is clean. There isn’t much close to the hotel but it’s far from restaurants and other entertainment. I didn’t like that there wasn’t a fridge in the room. I LOVED the digital check-in options, although with that option it was supposed to be a contactless check-in, it wasn’t contactless. I loved that we got to choose our floor and room number on the app. Overall, I would stay again.

I booked a room for 4 people: a king and pull-out couch. In order to use the pull-out, we had to rearrange the room to get it to fit when open. There were no sheets on it, so I requested bedding from the front desk. I was provided 2 flat sheets and one pillow. When I stated that we needed another pillow and a blanket, he said he would come back with one but never did. The mattress on the pullout was so thin that you could feel every wire and spring. It was not a comfortable stay.

Tolerable. Lack of hospitality and urgency to help customers. Bad cold food. Lack of cleaning.