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Lovely room. Staff welcoming and efficient. Rather nice cocktail!

Fantastic stay staff were brilliant room was a large executive room, overall no complaints had breakfast delivered to the room

Wonderful hotel with fantastic service. Breakfast is delicious. Would highly recommend!

great place and central for Chester only ****** was we had booked with breakfast but got charged for it because we upgraded to full english rather than continental and on the booking it just says breakfast

Great Hotel, with lovely rooms ( I tad dated for some tastes). Service was first class, with a lovely meal in the brasserie eaten. Breakfast is high standard with good old table service, the brasserie is a lovely room for meals. Wife had a massage in the spa, which was one of the best she had had! Car park near Hotel, cases taken to room, staff very friendly and more than happy to help. Location right in the middle of Chester for close access to shops, Bars and restaurants Only Negative, Breakfast could have been hotter. And added service charges to bill automatically. Drinks are very expensive, but to be expected for a 5 start Hotel

Hotel very old in need of updates regarding the room 1970 phones in the rooms and bathrooms grouting in the bathroom filthy

Excellent hotel with first class service and very tasty food.

We stayed here for my daughters graduation, it was an excellent Choice due to the central location. The buffet breakfast was more than enough to start the day, we didn’t need to upgrade to the full English even though it looked good.

是赴英之行發現的寶藏酒店。若去切斯特，切莫錯過這道獨特的英倫風景。三口之家入住兩間行政客房，裝飾精美精緻，衞生纖塵不染，可見管理水平和服務標準毫不含糊。無論酒店的位置、設施、客房、餐飲和服務，無可挑剔，堪稱一流，且性價比很高，是在切斯特的不二之選。 美麗古老的切斯特，低調奢華的英倫風情酒店，印象深刻，美好難忘，希望重返。