Mercure 청두 솽류 국제공항

10月底入住，位置方便，接送機便利。工作人員態度友好。 但是空調出了問題，晚上温度不斷升高，空調完全無法控制。凌晨無法忍受，衹能尋求工作人員幫助， 也僅能提供一個風扇輔助， 噪聲明顯。 儘管打開了小窗，但直到次日早餐後， 房間中温度依然明顯高於走道。因為空調無法換氣降温，有坐椅加熱功能的廁所更是熱成桑拿房。想換房，被告知這是中央空調問題，他們最近已收到不少反饋。 如果其他房間狀況也一樣，我真是好奇其他客人怎麼忍下去的？ 雖然我去的那天的確有所升温，但空調成了擺設，甚至反向升温就很無語。 凌晨到4點多才睡着！！導致次日行程均頗感睏倦。 退房後，工作人員及時聯繫我已請人緊急維修，並向我反饋了維修情況，彼時我已換至市區的美居，一切正常運作。 最後他們維修是否有效果我也不能確認。 。 作為補償，工作人員願意向我提供 下次入住免費升房之類的優惠。 但好像用處不大。

This is my second time staying at this hotel. Like before, the stay in this hotel has been nothing short of amazing and great!🫰 Firstly, the airport pick up service who Yuki assisted me to arrange the day before went smoothly. Upon early arrival of my flight and I requested for earlier pick up, I called the hotel and Penny politely assisted me to liase with the driver for earlier airport pickup. Airport pick up takes 20 minutes one way. It's a pleasant experience. Secondly, the front desk was smooth, helpful and good. Penny checked me in and Yuki and another colleague checked me out the next morning. All of them were so lovely and awesome. Penny offered a free room upgrade for me and I was more than happy and touched. 🩵 Thirdly, the room was again, clean, fantastic, all functioning and spotless. Love the toilet to have so many high tech modern features such as controllers for the toilet bowl. All drinks in the fridge and drawer of the room were free of charge too! Fourthly, if you wish to wash your clothes there's a free self service laundry service and the second floor next to the gym. It has one dryer and a washing machine. There's an instruction on the wall on how to operate and no detergent is required. Simple to use! Gym facility is free to use and simple yet adequate as well for anyone who wishes to burn some fats after feasting on delicious Sichuan delicacies. Lastly, the breakfast spread was again, as delicious as before. There's wide varieties of food and a cosy ambience for one to eat. Overall, I would definitely love to come back again if I have flights to and from Chengdu Shuangliu airport. All of the staff are a gem to the hotel and the hotel facilitates are superb. It's worth it.🩵🫰🥺

酒店在一個小區裏面也是震驚我，攜帶小孩還要單獨加早餐，明明酒店就是贈送早餐，還讓給五星好評才送小童早餐，吃相不要太難看

The hotel brand new and all ameneities really awesome. Also the receptionist extremely friendly and services such a tremendous. Good Job.

離機場真的有點距離的，大早上或者緊急坐飛機的可能要慎重選擇 比較適合無所謂時間的客人 反正酒店會送機 房間也挺乾淨整齊

小區裏面，細節衞生有待提升