컨트리 인 & 스위트 바이 래디슨 찰스턴 사우스 WV(Country Inn & Suites by Radisson, Charleston South, WV)

This was our first stay at this hotel. We were very impressed with the whole experience! The room was large, clean, and well appointed. The breakfast was outstanding. The staff were all friendly. Well done!!

Very friendly staff! Comfortable and accommodating. Hot Breakfast and kind people. NOT a great location next to highway noise.

The check in process went very smoothly, which I appreciated because of a long day of driving. The facility is clean and the staff were very friendly. The only issue I had was that my key to my room did not work on the side entrance of the hotel. I notified the agent at the front desk about this and they said they would have it checked the next day. I would definitely stay here again if I were in the area in the future..

The staff were friendly but the facility needs work, carpet were dirty, paint was peeling and the bathroom door was separating All furniture was stained in the room

The room was noisy, the walls were paper thin, the staff was loud in the hallway at 6am. I was woken up at 9:45pm with the front desk telling me mu credit card did not process properly. They wanted me to give them my number over the phone. Instead I went down to the front desk to tell them I had a receipt saying I already paid and they then told me it was a mix up with *******. When I checked in they never even asked for my card. Very strange, I wondered whether I was being scammed. Won’t stay at this location again. Noise all night was terrible.

The guy at desk never did tell me about the breakfast they have, the phone couldnt dial out, i asked the clerk for a new phone she said she would come by with one from the 3rd floor ...she never arrived..i went to desk and they had them there so i took it up and installed it myself ...and it still didnt call out...the 2nd day of the 3 i paid for i asked the clerk for towels and wash rags since i was out...and that ill be gone most of the day due to work..and when i return i would love a hot shower...i got off work and no towles..was told that it was on the board for them to do but they must of forgot...so i ended my 3 day stay after just 2 dont plan to come back there EVER

Excellent breakfast. Hotel needs some work on updating and modernizing some things. Areas around were ok but could be cleaned up a bit also.

I was very disheartened by the poor customer service and the cleanliness of the whole hotel.

The hotel was not in a very safe location. It was dirty, the room reeked of cigarette smoke, there was a large “patch” in the bathtub covering something up. Would not recommend staying here.