홀리데이 인 익스프레스 호텔 & 스위트 찰스턴-사우스릿지(Holiday Inn Express & Suites Charleston-Southridge)

Beds were comfortable, water pressure was good. Room wasn’t attended to at all between. No enough parking due to remodel.

Checkin was easy and staff was friendly but when we got to our room neither the heat nor the phone would work. They sent someone up to look at it but we had to change rooms. Bed was comfortable and room was clean. There was a lot of wear and tear throughout the room and the property. The hallway and elevator (which was sketchy) needed cleaned, there was some kind of spill in it. Overall I wouldn’t stay there again.

Close to my destination, convenient shopping and restaurants. Staff was courteous, good information feedback. QUIET AND SAFE!

The hotel was in a state of disrepair. They were working on it, which was good, but a little late. The room we stayed in showed many signs of age and poor upkeep. The carpet was dirty, the bathroom had chipped shelving, and broken tiles. The pool area was nice and the kids used it. And breakfast was good, but overall it just felt like it was outdated and poorly kept up the last few years. The service was good though. They were friendly, and helpful. Maybe with some remodeling this could be a gem again.

The stay was ok. The room is a bit outdated and not the cleanest. The room did not have a hair dryer and there was only one trash can in the room. I believe they are remodeling due to the amount of trailer bins in the back. You cannot circle the parking lot. Overall ok.

It seems the building is cared for. The staff was very pleasant and helpful. Two things. You have a large property here and I’m sure it gets filled often. But the space allocated to get a breakfast is ridiculously small. We had people standing trying to eat standing. One family loaded into their van. Maybe they were leaving. There is a conference room just adjacent. Perhaps making that into over flow. Number 2. And it is temporary but the storage containers on the property really take up the parking! I know that it will be temporary. So I’m not complaining. Just sharing insight to anyone who reads these.

The indoor pool was heated and relaxing. Breakfast was delicious (i had waffles). The room was clean and comfortable. Highly recommend and ill stay again.

This was a perfect, clean, and friendly environment for what we needed with out elderly mother.

Hotel needs updated. Not enough room in the breakfast area for people to sit. Water in the room was not hot just warm. Water did not drain in the sink. Lots of little things that added up. No big issues.