그랜드 보헤미안 호텔 찰스턴 오토그래프 컬렉션

I love the consistency at Kessler properties. The staff is wonderful and the food is always perfect! This stay was no exception! ! The valet took care to keep my car, full of presents close. She went the extra mile. My dinner of truffle fries, shrimp cocktail and bubbles, is always me of my favorites. I’ve stayed in six Kessler properties and look forward to returning!

Everything was perfect, thank you so much for the champagne and cheese tray for our anniversary. The restaurant was fabulous the bartender downstairs was wonderful in the guitar player was great. We love the Grand Bohemian and will be back! I will also refer your hotel to all of my clients. Cheryl at Cruise Planners

My work group recently stayed at the Grand Bohemian, and it was an amazing experience. From the moment we pulled in, the valet staff warmly greeted us, quickly unloaded our bags, and parked our vehicles. The front desk staff made check-in a breeze—and don’t forget to enjoy a fresh cookie and some lemonade if they’re available in the lobby! The rooms were exceptionally comfortable and spotless. The walk-in shower had incredible water pressure, which was a pleasant surprise. The rooftop bar, Eleve, serves excellent drinks, delicious food, and provides attentive service. We truly appreciate the entire hotel staff for accommodating our group and making us feel like family.

Had an amazing experience at the Grand Bohemian. The staff were incredibly helpful and resourceful, especially the valet named Shea who helped me plan out my beach trip for the day and told me the best spots to go to for food and beach gear!!

Hotel was average but biggest issue was we left our AirPods in the room and the hotel was brutal at handling the situation. We can see them on FindMy so we know they were in the hotel but staff told us they were not found. Photo of FindMy at the time of my encounter with the front desk on August 3 attached - so the last place they were seen before they disappeared was at the hotel after we had left. Had to call in multiple times to get anyone to respond to the situation with never any calls back. Eventually someone said they had found one pair so we came back to the hotel at the end of our stay elsewhere in SC. The person at the front desk on Sunday August 3 around 12:30 was extremely smug and displayed zero empathy for the situation and not at all action oriented. That individual should never be in hospitality. As someone that travels frequently I can’t think of a worse front desk encounter. We would have moved on without writing a review if there was just a little empathy because ultimately we were the ones that left our devices so it’s on us. The hotel itself is pretty average, as well. Not worth the price - and that’s not even accounting for the lost AirPods.

Three pairs of AirPods went missing from our room. The manager and front desk staff showed zero empathy and didn’t attempt to help us. We called several times and received no calls back. We finally went in person and the lady at the front desk didn’t seem to care or try and help us. Would never stay here again.