산터우 준화 하이이 호텔

老牌五星酒店，近美食街龍眼南路，吃喝很方便。房間很大，按本人要求安排了一個安靜的房間，隔音很好。服務總體還可以。臨走前發生了一件嚇人的事，沖涼沖了一半發現衞生間出來的熱水是黑色的污水，很恐怖！酒店最後也搞不清狀況。

地理位置：不錯，靠近萬象城，但附近交通較為擁擠，打車時間較久。 管家服務：有管家提前聯繫（小圓）。 服務：特別表揚門口的禮賓哥哥，非常主動幫忙，其他工作人員的服務也不錯。但有一個房間的枕頭突然由6個變成3個，也不知道為什麼，兩個人入住，3個枕頭也不夠分啊。 衞生、設施：酒店設施實在太老舊，達不到五星級標準，有一個房間的浴缸裏有頭髮，還有一間房間有蒼蠅。退房的那天，一大早外出前已反映給酒店前台，但中午回來沒有聽見有人給我回應，但我也要退房了，所以也不再追問了。

酒店相當老，但也能看得出曾經的輝煌，瀰漫著老式的五星級酒店的味道，房間中規中矩，衞生間設施陳舊，時不時還有些味道傳出，房間關門聲音特別大，門框已經膨脹了，不用力都關不上，充電非常不方便，之前看別人的評價裏面也提到過那種非國內的充電口，不知道為什麼不改進一下，但整體感覺還是比較乾淨的，服務態度也還好，就是必須12點退房，住住一般吧。

Looks like a movie and that's is an awesome thing. But got forbids if you were to ask the front staff something..... Incompetent is the key word. Such a waist of a good space

not clean

All the staffs that we encountered are friendly, courteous and extremely helpful. Before we even arrived to this hotel, the front desk staffs went above and beyond to safe guard our package that was in transit to their place. Their helpfulness really ease our mind. When we arrived there, not only we got our package, but we got upgraded to a suite. The moment we got into the room, we were pleasantly surprised by its space and its comfort. This hotel is centrally located to all the attractions, malls, and famous night markets! We also love their pool so much. It is clean, long, and crystal clear and not saturated with chlorine smell. And we really love their little gesture of providing different refreshing drinks in the lobby, it was highly appreciated after a long walk in the hot and humid weather outside. All and all, both my husband and I love this hotel so much, we will not hesitate to book with them again. And we will definitely recommend this hotel to my friends and family.