숨입 핫 스프링 호텔

The villa was spacious, but very old and dirty with strong humidity and mould smell. Stained carpets, lot of dust everywhere. Needs deeper cleaning and the floors need renovation. No room service during our stay ( no water& toilleteries refill). The hot tub was filled after we arrived and there was no water change during the stay, so the water got cold and very dirty from falling leaves- we needed to make the water change by ourselfs. The swimming pool in the hotel was opened only in the afternoon. Breakfast buffet ok, but very little cheese, no ham/bacon, poor variery of bread. Not worth the money!!!

I had a chance to stay in one of the private villas. It was very relaxing, quiet, and had a peaceful atmosphere. The staff were friendly and service was responsive. We brought our dog and the hotel is very pet friendly, providing a bed and food bowls. I really enjoyed the private hot spring and would recommend it to anyone.

首先感謝嚴江峯經理的細心服務，當時在前台我有點着急，他耐心的給我解釋，其實他很用心的在為我安排一個叫“like a dream”的房間，入住後才知道他的細心，特別温暖！房間裏面的泡池，服務人員給收拾的很乾凈，提出表揚！小倪姑娘服務也很好，總之是非常完美，見圖吧！

帶着長者和孩子入住了御泉莊的私湯房，前台小姐姐俞輝接待的我們，還貼心的告訴我們下車高鐵怎麼走，體驗非常棒！房間自帶温泉泡池，可以隨時調節水温，非常方便。工作人員態度熱情，有求必應，讓人倍感貼心。房間內部乾淨整潔，免費提供的茶包、咖啡和水果也很豐富，細節做得很到位。 泡池外面正對一片荷花池，這個季節花開得正好，景色優美，拍照非常出片。出行也很便捷，擺渡車隨叫隨到，一點兒不費腿。公共温泉區有40個泡池，孩子特別喜歡咖啡温泉和紅酒温泉，還有各種葯浴池，選擇非常多。服務人員會主動送水、換毛巾，體驗感很好。 早餐種類很豐富，中西式都有，適合不同口味。親子活動特別多，比如卡丁車、騎行、烘焙和射箭，孩子玩得特別開心，根本捨不得走。周邊自然環境也很舒服，很適合放鬆身心。 這次全家都玩得很盡興，已經計劃近期再帶孩子來一次！加了客服微信，深業度假酒店的客服我雖然不知道叫什麼名字但是他也非常非常好，諮詢回覆都很及時，非常滿意的一次旅行～

每年秋冬會來，這次去人還不多，服務很好的，接送，早餐很不錯，別墅很安靜，沒有一次性不拖鞋，打電話立馬給送了，服務員細心問了泡池的温度是需要涼還是熱的，因為我們去的時候還不是很冷，環境真的不錯，桂花開的時候再去，應該院子裏更舒服啦

房間打掃的很整潔，服務很周到，去哪裡都有接駁車接送。這個季節的風景也很不錯，温度剛剛好。環境很優美，安靜。