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빌라 페트리올로
4.6/566개의 리뷰
I came at Villa Petriolo for holidays and I was very disappointed by the service which was not up to standard. The team is very inflexible, staff is not trained and not attentive to the client (moreover some staff does not understand English). The general hospitality is very disappointing. They are mainly focused on business and are not interested in the customer’s wellbeing. The hotel is okay, it’s a farm so the decoration is old- fashioned and some areas are smelly. The restaurant is okay too but there is not a great variety of dishes and it is impossible to ask for small changes such as another choice of type of pasta. Generally, it's very disappointing and overpriced. I don’t recommend this hotel. It better to consider another establishment for a more peaceful stay. Important notice: Do not organize your wedding there, you will be very disappointed! We had a serious incident with a pregnant woman (the bride's sister) who was unable to come because she was urgently hospitalized. There was no compassion from the hotel manager who took no action at all, despite all the supporting documents sent. No refund or voucher or even a little a little gesture was offered, they were rude and had zero compassion.

FAQ (자주하는질문)

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호텔 기본 정보

호텔 수4개
리뷰 수76개
요금 (높은 순)1,251,514원
요금 (낮은 순)150,518원
평균 요금(주중)482,184원
평균 요금(주말)484,922원